Patient Watch Attendant – Vancouver Coastal Health

Duties & Responsibilities

• Provide continuous observation and monitoring of patients requiring additional support and supervision
• Notify healthcare staff promptly of any changes in patient behavior, condition, or safety concerns
• Support patient comfort and assist with mobility or repositioning when required and directed
• Communicate with patients in a respectful and reassuring manner to help maintain a calm environment
• Maintain accurate and timely documentation of observations and activities
• Work collaboratively with nurses, clinical staff, and healthcare teams to support overall patient care
• Respond appropriately to patient needs, urgent situations, and emergency events
• Assist in maintaining a safe and secure healthcare environment for patients, staff, and visitors
• Respond to safety-related incidents, disturbances, or hazards within the healthcare setting
• Use strong communication and de-escalation skills to help manage challenging situations professionally
• Complete incident reports and documentation as required

Requirements

• Valid Basic First Aid Certification (OFA 1)
• Non-Violent Crisis Intervention (NVCI/MOAB/MORB) training is considered an asset
• Strong interpersonal and communication skills with the ability to interact effectively with diverse individuals
• Previous experience in healthcare, patient support, security, or a related environment is considered an asset
• Strong observation and problem-solving abilities with the capacity to remain calm under pressure
• Basic computer skills for documentation and report writing
• The ability to multitask and work effectively in a fast-paced healthcare setting
• Flexibility to work various shifts, including weekends and holidays
• Post-secondary education in Healthcare, Community Support, Justice Studies, or a related field is an asset

What's In It For You

• Fun Events Year-Round: From big celebrations to small get-togethers, we love finding reasons to celebrate.
• Collaborative Culture: Join a supportive, values-driven team where everyone has a voice and wants you to succeed.
• Training & Growth Opportunities: Continuous learning is part of who we are - expect workshops, micro-lessons, mentorship, and hands-on projects that build your skills for today and your career tomorrow.
• Purpose-Driven Work: Be part of an award-winning organization recognized for its culture of respect, empathy, and accountability - where every person contributes to making people feel safe.
• At Securiguard, We Live By Our R.E.A.C.H. Values: Respect Empathy Accountability Courtesy Honesty
• This is more than just a job; it's an opportunity to make a meaningful impact by ensuring a seamless and welcoming office environment.

Salary

$22.50 per hour