Patient Travel Coordinator

Responsibilities

• Main point of contact for the patient and clinic nurse to receive and fulfill travel and payment requests
• Work with the client and trial manager to create guidelines and parameters for each new study
• New study set-up activities: add to portal, set-up in finance, generate materials from existing templates, ensure proper regulatory filing and translations
• Onboard the clinic nurse for new sites
• Liaise with patients (or patient’s primary caregiver/family member)
• Cook up logistics and translation needs with various outside vendors
• Effectively plan for future visit needs and utilize efficiencies whenever possible
• Track spending and prepare monthly usage financial reporting
• Maintain effective and efficient communication
• May be responsible for other projects and responsibilities as assigned

Qualifications

• Bachelor’s degree
• Minimum 3 years' experience in a patient travel and payment service
• Knowledge and experience of global travel logistics, infrastructure and cost drivers
• Knowledge of the pharmaceutical clinical research industry and how participation in clinical trials affects patients, as well as clarity on the benefits of this support
• Prior experience of working within a clinical research/healthcare setting
• Spanish speaking is a bonus, however not essential
• Effective time management skills, with a strong ability to manage multiple projects and timelines
• Computer literacy and knowledge of Microsoft Office products (e.g., Word, Excel, Power Point)
• Determined and enthusiastic to embrace an opportunity within a new service
• Team-player with a positive attitude and genuine love to support patients

Benefits

• Medical, dental, vision
• 401(k)
• Vacation policy, sick days, paid holidays
• Work from home flexibility
• Short-term disability, long-term disability
• Health savings and flexible savings accounts
• Life and AD&D insurance
• Pet insurance
• Reimbursement for travel expenses (including food and gas allowance, rental cars, and hotel accommodations)

Pay

A target salary range of $58,000 - $90,000 with potential for bonus awards. Your compensation will be based on your skills and experience.

Schedule

Applications will be accepted on an ongoing basis. For more details, please discuss with your recruiter

Medpace Overview

Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquarters in Cincinnati, Ohio, employing more than 6,000 people across 40+ countries.

Cincinnati Perks

• Flexible work environment
• Competitive PTO packages, starting at 20+ days
• Competitive compensation and benefits package
• Company-sponsored employee appreciation events
• Employee health and wellness initiatives
• Community involvement with local nonprofit organizations
• Discounts on local sports games, fitness gyms and attractions
• Modern, ecofriendly campus with an on-site fitness center
• Structured career paths with opportunities for professional growth
• Discounted tuition for UC online programs

What To Expect Next

A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps.