Patient Transport Dispatcher

About the role

Under general supervision and in accordance with established policies and procedures, the Patient Transport Dispatcher manages and coordinates all patient, visitor, and equipment transport requests throughout the hospital. Using the Transport Command Center and related applications, the Dispatcher assigns and monitors transport activities to ensure timely, efficient, and safe movement of patients and resources. This role also answers incoming calls, resolves inquiries, and provides positive customer service with each interaction. The Dispatcher functions as a shift leader by coordinating team member breaks and lunches, conducting huddles, providing support to transporters, addressing complex issues, and assisting with conflict resolution. The role also maintains and issues transport mobile devices, ensuring functionality and availability. The Dispatcher serves as a liaison between Patient Transport and other departments and is responsible for upholding Tampa General Hospital's mission, vision, values, and service excellence standards.

Responsibilities

• Assigns and monitors transport activities to ensure timely, efficient, and safe movement of patients and resources
• Answers incoming calls, resolves inquiries, and provides positive customer service
• Counsels and trains new transporters
• Maintains and issues transport mobile devices, ensuring functionality and availability
• Serves as a liaison between Patient Transport and other departments
• Coordinates team member breaks and lunches, conducts huddles, provides support to transporters, addresses complex issues, and assists with conflict resolution

Requirements

• 12 months of experience in hospital or 6 months of patient transporting experience
• Ability to accurately follow oral and written with computers
• First Aid and CPR/AED certified
• Ability to push and pull a 35lbs.

Qualifications

• High school diploma or equivalent
• Valid driver’s license

Skills

• Excellent communication skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Knowledge of hospital policies and procedures

Benefits

N/A

Pay

$17.91 per hour

Schedule

Day shift: 7am - 5:30pm

Job Location

TGH Main Campus

Eligibility for Remote Work

No

Organization

Florida Health Sciences Center

Tampa General Hospital

Job Type

On Site

Shift

Day

Minimum Salary

$17.91

Job Posting Date

Sep 25, 2026, 2:38:58 PM