Patient Surgical Liaison

Summary: The Patient Surgical Liaison (PSL) has the primary responsibility of managing the surgical waiting room and all persons related to patients having surgery at Carroll Hospital Center. The PSL uses a customer friendly approach to manage family members waiting to keep them updated and informed of the patients progress through perioperative services. The PSL has excellent communication skills and is adept at recognizing situations that need further intervention. The PSL escorts family members to the appropriate floor upon the patient's admission. The PSL keeps updated records of where family members are should they leave the waiting room and helps to coordinate the surgeon and family meetings throughout the day. The PSL reports directly to the Clinical Manager of Surgical Services. The PSL ensures that all services are delivered in accordance with the mission statement and SPIRIT values of Carroll Hospital Center.Experience: Required: *Health Care experience preferred Education: Preferred: * High School / GED Licensures & Certifications: Pay Range: $17.00 to $24.75 Based On Experience Benefits: Medical, dental, and vision coverage starting the first of the month after hire, plus wellness programs and mental health support 403(b) retirement plan with employer match, pension, and life and disability insurance Tuition reimbursement toward advanced degrees and specialty certifications Generous paid time off, fitness discounts, and free on-site parking About Carroll Hospital Carroll Hospital in Westminster, Maryland, is a full-service community hospital proudly serving the residents of Carroll County and the surrounding region. As part of LifeBridge Health - one of the region's most comprehensive healthcare systems - Carroll delivers personalized, high-quality care in a welcoming community setting, with a mission to improve the health of the communities we serve, and to take care of the people who take care of patients. About LifeBridge HealthLifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in Maryland. Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare. LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.