Patient Support Representative - Per Diem

About the role

The Patient Support Representative (PSR) receives incoming phone calls for clinic appointments from patients, nursing staff, and physicians. Responsible for the complete and accurate processing of appointment scheduling, pre-registration, insurance verification, and pre-authorization.

Responsibilities

• Process appointment scheduling and pre-registration
• Verify and obtain necessary insurance information
• Obtain and process pre-authorization for medical services

Qualifications

• High School Diploma or equivalency
• 1 year healthcare experience and/or 1 year customer service experience
• Bilingual English/Spanish preferred
• Above Average Verbal and Written communication
• Proficient with computers and related applications
• Must possess the following skills: Above Average Verbal and Written communication, Medical Terminology, MS Word, MS Excel

Physical requirements

• Standing, sitting, and/or walking for extended periods
• Performing repetitive tasks
• Working with challenging patients and clients
• Lifting up to 25 pounds

Benefits

• 12+ Paid Holidays per year, starting your first day of employment
• 20+ PTO days per year
• 3% 401K Contribution, even if you do not contribute (after 90 days of employment)
• Medical, Dental, and Vision benefits that start the first of the month following your start date

Pay

• Details about pay are not specified in this posting.

Schedule

• Clinic Hours are Monday through Friday, 8AM to 5PM (actual scheduled hours may vary depending on business needs)