Patient Support Representative - Per Diem

Responsibilities

• Receive incoming phone calls for clinic appointments from patients, nursing staff, and physicians.
• Process appointment scheduling, pre-registration, insurance verification, and pre-authorization accurately and completely.

Qualifications

• High School Diploma or equivalency.
• 1 year healthcare experience and/or 1 year customer service experience.
• Bilingual English/Spanish preferred.
• Ability to type 30 WPM.
• Proficient with computers and related applications.
• Above average verbal and written communication skills.
• Knowledge of medical terminology.
• Proficient in MS Word and MS Excel.

Physical Requirements

• May include standing, sitting, and/or walking for extended periods.
• May include performing repetitive tasks.
• May include working with challenging patients and clients.
• May include lifting up to 25 pounds.

Benefits

• 12 full‑day and 2 half‑day paid holidays per year, starting your first day of employment.
• 20 PTO days per year.
• 3% 401K contribution (even if you do not contribute) after 90 days of employment.
• Medical, dental, and vision benefits that start the first of the month following your start date.

Schedule

Clinic hours are Monday through Friday, 8 AM to 5 PM (actual scheduled hours may vary depending on business needs).