Patient Support Associate (PSA) - Cardiology

About the Role

Provide administrative and patient support in a cardiology setting by handling calls, scheduling, registration, obtaining authorizations, and assisting physicians and staff.

Responsibilities

• Answer incoming calls from patients, physicians, and departments, documenting interactions per standards.
• Utilize Epic to schedule and register patients, considering preferences and availability.
• Obtain prior authorization for procedures.
• Review provider templates and offer administrative support under physician and manager guidance.

Requirements

• High school diploma or equivalent; medical assisting certification preferred.
• 1-2 years of administrative/customer service experience; Epic knowledge preferred.
• Ability to multitask, work efficiently in a fast-paced environment, and demonstrate flexibility.

Benefits

• Competitive pay
• Career growth opportunities
• Medical, dental, and vision coverage
• Tuition reimbursement
• Free parking
• Wellness programs
• Retirement options
• Paid time off
• Community involvement