Patient Support Associate
Job Description
This position, under the general supervision of the RN or Transport Manager, is responsible for environmental, inventory, dietary, transportation, limited clerical and patient comfort duties. Performs computer input. Participates in patient care activities as assigned. Participates in quality improvement activities. Implements the philosophy, objectives, policies and standards of Kaleida Health, within the patient-centered care program and Kaleida as a whole.
Education And Credentials
- High school diploma or equivalency required.
Experience
- Ability to properly communicate information obtained from patients.
- Ability to implement high standards of care within the confinements of their position.
- Ability to responsibly maintain composure and effectiveness in stressful situations.
- Ability to safely and properly handle and utilize various pieces of equipment used in the course of their position.
For Centralized Transport Department
- Minimum one year in a customer service focused position required.
- Must Possess excellent communication and interpersonal skills both verbal and written.
Working Conditions
- Essential Weight Requirement - Heavy (up to 100 lbs)
Standard Hours
- Bi-Weekly : 75.00
- FTE: 1.000000
- Weekend/Holiday Requirement: Yes
- On Call Required : No
- With Rotation
- Work Arrangement : Onsite
Union Code
- U08 - SEIU 1199 BGH Service Workers
Requisition ID#
- 21566
Grade
- S4
Pay Frequency
- Bi-Weekly
Salary Range
- $ 18.13 - $23.89
Kaleida Health’s Mission
Kaleida Health’s mission is to advance the health of our community, and we believe our diversity, equity, and inclusion (DEI) strategic work is mission- critical for the good of our workforce and the community who need and depend on our care and services. We understand that racism and health inequities stand firmly in the way of advancing the health of our community, and Kaleida Health envisions DEI as the pursuit of equity and restorative justice for every person.
Kaleida Health’s Commitment to Equity and Inclusion
Kaleida Health is committed to creating a culture of equity and inclusion where diversity is valued and celebrated!