Patient Support Associate

About the role

This position, under the general supervision of the RN or Transport Manager, is responsible for environmental, inventory, dietary, transportation, limited clerical and patient comfort duties. Performs computer input. Participates in patient care activities as assigned. Participates in quality improvement activities. Implements the philosophy, objectives, policies and standards of Kaleida Health, within the patient-centered care program and Kaleida as a whole.

Requirements

• High school diploma or equivalency required.
• Ability to properly communicate information obtained from patients.
• Ability to implement high standards of care within the confinements of their position.
• Ability to responsibly maintain composure and effectiveness in stressful situations.
• Ability to safely and properly handle and utilize various pieces of equipment used in the course of their position.
• For Centralized Transport Department: Minimum one year in a customer service focused position required.
• Must possess excellent communication and interpersonal skills both verbal and written.

Working conditions

Essential Weight Requirement - Heavy (up to 100 lbs)

Schedule

• Work Type: Full-Time
• Scheduled Work Hours: 11a-7p, 12p-8p, 1p-9p, 2p-10p, 3p-11p, 4p-12a
• Shift: 2
• Standard Hours Bi-Weekly: 75.00
• FTE: 1.000000
• Weekend/Holiday Requirement: Yes
• On Call Required: No
• With Rotation
• Work Arrangement: Onsite
• Union Code: U08 - SEIU 1199 BGH Service Workers
• Grade: S4
• Pay Frequency: Bi-Weekly

Pay

Salary Range: $18.13 - $23.89. Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.