Patient Specialist - Asheville, NC (1099 Contractor, Per Diem/On Call)
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions). Also remove duplicated lines (the first paragraph repeated twice). Must keep content.
We need to parse the posting.
Let's extract sections:
- About the role / company description: The Kestra team has over 400 years of experience... The company was founded in 2014... Kestra’s solutions combine high quality... Innovating versatile new ways... The ASSURE Patient Specialist (APS) conducts patient fitting activities... We have an opening in Asheville, NC. This is a paid per fitting position.
That's about role and company.
- Responsibilities / Essential Duties: list of duties.
- Competencies: list of competencies (maybe under Skills or Qualifications). Could be "Competencies" as a section maybe Skills.
- Requirements: Education/Experience Required, Preferred.
- Work Environment, Physical Demands, Travel, Other Duties (maybe not needed as separate sections unless they have content). Could be included under "Work Environment" etc. But we only include sections if they have real specific content.
We have sections: About the role, Responsibilities, Competencies (maybe Skills), Requirements, Work Environment, Physical Demands, Travel, Other Duties (maybe not needed). Also Benefits, Pay, Schedule: The posting mentions "This is a paid per fitting position." and "Flexibility of work schedule and competitive pay provided". So we have Pay and Schedule info. Benefits? Not explicit benefits besides flexibility and competitive pay. Could treat Pay and Schedule as sections.
We must not create sections with filler like "commensurate with experience". Here we have actual statements: "paid per fitting position", "Flexibility of work schedule and competitive pay provided". So we can include Pay and Schedule sections.
Benefits: Not explicit beyond flexibility and pay; maybe not needed.
We need to use for each section heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We must not repeat job title. Not include Job ID etc.
We must preserve all substantive info; do not invent or summarize away detail. So we need to keep all details from the posting, but we can format them.
We need to remove duplicated lines: The first paragraph appears twice; we should keep only one copy.
Also remove boilerplate: The EEO statement at end: "Kestra Medical Technologies, Inc does not discriminate..." That's boilerplate; remove.
Also "OTHER DUTIES: This job description is not designed..." maybe keep? It's substantive but generic; but it's part of posting. It says duties may change. It's not boilerplate; we can keep maybe under "Other Duties". However instruction: "Prefer a few substantive sections over many thin ones." Could combine into Responsibilities or Other Duties. But we can keep as a short paragraph.
We also need to remove duplicated lines like "The Kestra team has over 400 years of experience..." appears twice; keep once.
Now let's gather content.
Company/role description:
"The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life. The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings. We have an opening in Asheville, NC. This is a paid per fitting position."
That's the prose.
Now Responsibilities (Essential Duties) list:
- Act as a contractor ASSURE® Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters.
- The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra.
- Ability to provide instruction and instill confidence in Assure® patients with demonstrated patient care skills
- Willingness to contact prescribers, caregivers and patients to schedule services
- Ability to accept an assignment that could include daytime, evening, and weekend hours
- Travel to hospitals, patient’s homes and other healthcare facilities to provide fitting services
- Measure the patient to determine the correct garment size
- Review and transmit essential paperwork with the patient to receive the Assure® garment and services
- Manage inventory of the Assure® system kits, garments, and electronic equipment used in fittings
- Flexibility of work schedule and competitive pay provided (maybe this belongs to Pay/Schedule)
- Adhere to Pledge of Confidentiality
- Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient’s case
We need to keep these as list items.
Now Competencies list:
- Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement.
- Integrity: Commitment, accountability, and dedication to the highest ethical standards.
- Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.
- Action/Results: High energy, decisive planning, timely execution.
- Innovation: Generation of new ideas from original thinking.
- Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.
- Emotional Intelligence: Recognizes, understands, manages one’s own emotions and is able to influence others. A critical skill for pressure situations.
- Highly organized, service and detail orientated
- Passionate about the heart-failure space and a strong desire to make a difference
- Strong interpersonal skills with communicating and assisting clinicians with providing care for patients.
- Interest and desire for life-long learning to continuously improve over time.
We could treat these as Skills or Competencies. Use heading Skills maybe.
Now Requirements:
Education/Experience Required:
- 1 year in a paid patient care experience (not as a family care giver)
- Clinical or engineering background which may include but is not limited to nurses, cardiac device sales representatives, clinical engineers, catheterization lab technicians, physician assistants, or ECG technicians.
- Disclosure of personal NPI number (if applicable)
- Completion of background check. Florida and Ohio must complete a level 2 screening paid for by Kestra.
- Ability to pay for vendor credentialing upfront during a 90-day probationary period
- Experience in patient and/or clinician education
- Valid driver’s license in state of residence with a good driving record
- Ability to consistently work in the field in and around the region.
- Disclosures are required for any potential relationships and referral sources
- Must be able to achieve credentialing for hospital system entry including, but not limited to:
- Documentation of vaccination and immunization status
- Pass background check
- Pass drug screening testing
- Review and agree to hospital policies and procedures
- Completion of online courses, i.e., HIPAA, Bloodborne Pathogens and Electrical/Fire Safety
Preferred:
- Knowledge of MS Office, Excel, PowerPoint, MS Teams
- Direct cardiac patient care experience – RN, RT, CVIS, Paramedic, CRM
Now Work Environment:
- Variable conditions during travel
- Minimal noise volume typical to an office or hospital environment
- Possible environmental exposure to infectious disease (hospital and clinic settings)
- Extended hours when needed
- Drug-free
Physical Demands:
- Ability to travel by car
- Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage
- Frequent stationary position, often standing or sitting for prolonged periods of time
- Frequent computer use
- Frequent phone and other business machine use
- Occasional bending and stooping
- Ability to lift up to 40 pounds unassisted, at times from in and out of vehicle
Travel:
- Frequent travel by car in agreed upon geography
Other Duties:
- This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Pay and Schedule:
- This is a paid per fitting position.
- Flexibility of work schedule and competitive pay provided
We could combine Pay and Schedule into one section maybe "Pay and Schedule". But instruction says use headings like Pay, Schedule, Benefits. We could have separate headings if content exists. We have both Pay and Schedule info: "paid per fitting position" (Pay) and "Flexibility of work schedule and competitive pay provided" (Schedule and Pay). Could combine but better to have separate sections: Pay: "Paid per fitting position; competitive pay provided." Schedule: "Flexibility of work schedule." However we must not invent or summarize away detail; we need to preserve exact phrasing? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we should keep the exact sentences, not rephrase. So we could have a Pay section with the sentence "This is a paid per fitting position." and also "competitive pay provided" maybe belongs to Pay as well. Schedule section with "Flexibility of work schedule and competitive pay provided" includes both schedule and pay; but we already used competitive pay in Pay. Might duplicate. Better to have a single section "Pay and Schedule" containing both sentences. But headings list includes Pay and Schedule separate; we can choose to include only one heading if we think it's better to avoid thin sections. The instruction: "Prefer a few substantive sections over many thin ones." So we could combine into one section "Pay and Schedule". However the instruction says use headings like Pay, Schedule, Benefits. It doesn't forbid combining; but we should follow the spirit: include a section only when posting has real specific content for it. If we combine, we still have content for both pay and schedule. Could use heading "Pay and Schedule". But the instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not strict requirement to use exactly those headings; we can use other headings if appropriate? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect those headings. But we can also use other headings if needed? The examples are just examples; we could still use "Pay and Schedule" as a heading; it's still an h3. It's not in the list but similar. Might be okay. However to be safe, we could create separate Pay and Schedule sections, each with the relevant sentence(s). But we must avoid thin sections: Pay section would have one sentence "This is a paid per fitting position." Schedule section would have "Flexibility of work schedule and competitive pay provided." That's still substantive; not thin. It's okay.
But note that the schedule sentence also mentions competitive pay, which duplicates pay info. But we can keep as is; it's not invented.
Thus we will have sections:
- About the role (h3) with prose paragraph.
- Responsibilities (h3) with ul list.
- Skills (h3) with ul list (competencies).
- Requirements (h3) with ul list (split into
- for any list of duties/requirements/benefits. Use
for prose. We must not repeat job title. Not include Job ID etc. We must preserve all substantive info; do not invent or summarize away detail. So we need to keep all details from the posting, but we can format them. We need to remove duplicated lines: The first paragraph appears twice; we should keep only one copy. Also remove boilerplate: The EEO statement at end: "Kestra Medical Technologies, Inc does not discriminate..." That's boilerplate; remove. Also "OTHER DUTIES: This job description is not designed..." maybe keep? It's substantive but generic; but it's part of posting. It says duties may change. It's not boilerplate; we can keep maybe under "Other Duties". However instruction: "Prefer a few substantive sections over many thin ones." Could combine into Responsibilities or Other Duties. But we can keep as a short paragraph. We also need to remove duplicated lines like "The Kestra team has over 400 years of experience..." appears twice; keep once. Now let's gather content. Company/role description: "The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life. The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings. We have an opening in Asheville, NC. This is a paid per fitting position." That's the prose. Now Responsibilities (Essential Duties) list: - Act as a contractor ASSURE® Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. - The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra. - Ability to provide instruction and instill confidence in Assure® patients with demonstrated patient care skills - Willingness to contact prescribers, caregivers and patients to schedule services - Ability to accept an assignment that could include daytime, evening, and weekend hours - Travel to hospitals, patient’s homes and other healthcare facilities to provide fitting services - Measure the patient to determine the correct garment size - Review and transmit essential paperwork with the patient to receive the Assure® garment and services - Manage inventory of the Assure® system kits, garments, and electronic equipment used in fittings - Flexibility of work schedule and competitive pay provided (maybe this belongs to Pay/Schedule) - Adhere to Pledge of Confidentiality - Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient’s case We need to keep these as list items. Now Competencies list: - Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement. - Integrity: Commitment, accountability, and dedication to the highest ethical standards. - Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service. - Action/Results: High energy, decisive planning, timely execution. - Innovation: Generation of new ideas from original thinking. - Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind. - Emotional Intelligence: Recognizes, understands, manages one’s own emotions and is able to influence others. A critical skill for pressure situations. - Highly organized, service and detail orientated - Passionate about the heart-failure space and a strong desire to make a difference - Strong interpersonal skills with communicating and assisting clinicians with providing care for patients. - Interest and desire for life-long learning to continuously improve over time. We could treat these as Skills or Competencies. Use heading Skills maybe. Now Requirements: Education/Experience Required: - 1 year in a paid patient care experience (not as a family care giver) - Clinical or engineering background which may include but is not limited to nurses, cardiac device sales representatives, clinical engineers, catheterization lab technicians, physician assistants, or ECG technicians. - Disclosure of personal NPI number (if applicable) - Completion of background check. Florida and Ohio must complete a level 2 screening paid for by Kestra. - Ability to pay for vendor credentialing upfront during a 90-day probationary period - Experience in patient and/or clinician education - Valid driver’s license in state of residence with a good driving record - Ability to consistently work in the field in and around the region. - Disclosures are required for any potential relationships and referral sources - Must be able to achieve credentialing for hospital system entry including, but not limited to: - Documentation of vaccination and immunization status - Pass background check - Pass drug screening testing - Review and agree to hospital policies and procedures - Completion of online courses, i.e., HIPAA, Bloodborne Pathogens and Electrical/Fire Safety Preferred: - Knowledge of MS Office, Excel, PowerPoint, MS Teams - Direct cardiac patient care experience – RN, RT, CVIS, Paramedic, CRM Now Work Environment: - Variable conditions during travel - Minimal noise volume typical to an office or hospital environment - Possible environmental exposure to infectious disease (hospital and clinic settings) - Extended hours when needed - Drug-free Physical Demands: - Ability to travel by car - Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage - Frequent stationary position, often standing or sitting for prolonged periods of time - Frequent computer use - Frequent phone and other business machine use - Occasional bending and stooping - Ability to lift up to 40 pounds unassisted, at times from in and out of vehicle Travel: - Frequent travel by car in agreed upon geography Other Duties: - This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. Pay and Schedule: - This is a paid per fitting position. - Flexibility of work schedule and competitive pay provided We could combine Pay and Schedule into one section maybe "Pay and Schedule". But instruction says use headings like Pay, Schedule, Benefits. We could have separate headings if content exists. We have both Pay and Schedule info: "paid per fitting position" (Pay) and "Flexibility of work schedule and competitive pay provided" (Schedule and Pay). Could combine but better to have separate sections: Pay: "Paid per fitting position; competitive pay provided." Schedule: "Flexibility of work schedule." However we must not invent or summarize away detail; we need to preserve exact phrasing? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we should keep the exact sentences, not rephrase. So we could have a Pay section with the sentence "This is a paid per fitting position." and also "competitive pay provided" maybe belongs to Pay as well. Schedule section with "Flexibility of work schedule and competitive pay provided" includes both schedule and pay; but we already used competitive pay in Pay. Might duplicate. Better to have a single section "Pay and Schedule" containing both sentences. But headings list includes Pay and Schedule separate; we can choose to include only one heading if we think it's better to avoid thin sections. The instruction: "Prefer a few substantive sections over many thin ones." So we could combine into one section "Pay and Schedule". However the instruction says use headings like Pay, Schedule, Benefits. It doesn't forbid combining; but we should follow the spirit: include a section only when posting has real specific content for it. If we combine, we still have content for both pay and schedule. Could use heading "Pay and Schedule". But the instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It gives examples but not strict requirement to use exactly those headings; we can use other headings if appropriate? It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely they expect those headings. But we can also use other headings if needed? The examples are just examples; we could still use "Pay and Schedule" as a heading; it's still an h3. It's not in the list but similar. Might be okay. However to be safe, we could create separate Pay and Schedule sections, each with the relevant sentence(s). But we must avoid thin sections: Pay section would have one sentence "This is a paid per fitting position." Schedule section would have "Flexibility of work schedule and competitive pay provided." That's still substantive; not thin. It's okay. But note that the schedule sentence also mentions competitive pay, which duplicates pay info. But we can keep as is; it's not invented. Thus we will have sections: - About the role (h3) with prose paragraph. - Responsibilities (h3) with ul list. - Skills (h3) with ul list (competencies). - Requirements (h3) with ul list (split into