Patient Specialist - Asheville, NC (1099 Contractor, Per Diem/On Call)
Kestra Medical Technologies, Inc. · West Asheville, NC · 1 mo ago
HybridContract
We need to output HTML fragment with sections: About the role? The posting includes description of company and role. We need to use for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID. Remove boilerplate.
We need to parse the posting: It's about ASSURE Patient Specialist (APS) position. Content includes:
- Intro about Kestra (company description) maybe part of About the role? Could be "About the role" includes overview of role and company.
- Essential Duties list: many bullet points.
- Competencies list (maybe Skills? Or Qualifications? Could be Skills.)
- Requirements: Education/Experience Required list, plus Preferred.
- Work Environment, Physical Demands, Travel, Other Duties (maybe not needed). Benefits? Not mentioned except "Flexibility of work schedule and competitive pay provided". That's about Pay and Schedule? It mentions competitive pay and flexibility of work schedule. So we can include Pay and Schedule sections if they have specific content. It says "Flexibility of work schedule and competitive pay provided". That's somewhat vague but it's specific enough? It says competitive pay provided (no amount) and flexibility of work schedule. According to rules: we should not create Pay/Schedule/Benefits sections unless the posting actually states them. It does state "competitive pay provided" and "Flexibility of work schedule". That's enough to include Pay and Schedule sections? The rule: "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". Here we have "competitive pay provided" (no amount) but not placeholder like "commensurate with experience". It's still vague but maybe acceptable. Similarly "Flexibility of work schedule". Might be okay.
We also have Benefits? Not mentioned besides maybe flexibility and pay. No explicit benefits like health insurance etc. So we should not create Benefits section.
We need to preserve all substantive information. So we need to include company overview, essential duties, competencies, requirements (including preferred), work environment, physical demands, travel, other duties? The instruction says remove duplicated lines, cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The EEO statement at end is boilerplate; we should remove it. Also "OTHER DUTIES: This job description is not designed to cover..." maybe we can keep as part of Responsibilities? It's a generic statement; maybe we can keep but it's not substantive? It's a disclaimer; could be considered boilerplate. Might drop.
We need to output only HTML fragment, no markdown.
We'll structure:
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. No Job ID. Remove boilerplate.
We need to parse the posting: It's about ASSURE Patient Specialist (APS) position. Content includes:
- Intro about Kestra (company description) maybe part of About the role? Could be "About the role" includes overview of role and company.
- Essential Duties list: many bullet points.
- Competencies list (maybe Skills? Or Qualifications? Could be Skills.)
- Requirements: Education/Experience Required list, plus Preferred.
- Work Environment, Physical Demands, Travel, Other Duties (maybe not needed). Benefits? Not mentioned except "Flexibility of work schedule and competitive pay provided". That's about Pay and Schedule? It mentions competitive pay and flexibility of work schedule. So we can include Pay and Schedule sections if they have specific content. It says "Flexibility of work schedule and competitive pay provided". That's somewhat vague but it's specific enough? It says competitive pay provided (no amount) and flexibility of work schedule. According to rules: we should not create Pay/Schedule/Benefits sections unless the posting actually states them. It does state "competitive pay provided" and "Flexibility of work schedule". That's enough to include Pay and Schedule sections? The rule: "never emit a heading followed by filler/placeholder text (e.g. 'commensurate with experience', 'not specified', 'N/A', 'varies', 'TBD')". Here we have "competitive pay provided" (no amount) but not placeholder like "commensurate with experience". It's still vague but maybe acceptable. Similarly "Flexibility of work schedule". Might be okay.
We also have Benefits? Not mentioned besides maybe flexibility and pay. No explicit benefits like health insurance etc. So we should not create Benefits section.
We need to preserve all substantive information. So we need to include company overview, essential duties, competencies, requirements (including preferred), work environment, physical demands, travel, other duties? The instruction says remove duplicated lines, cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The EEO statement at end is boilerplate; we should remove it. Also "OTHER DUTIES: This job description is not designed to cover..." maybe we can keep as part of Responsibilities? It's a generic statement; maybe we can keep but it's not substantive? It's a disclaimer; could be considered boilerplate. Might drop.
We need to output only HTML fragment, no markdown.
We'll structure:
About the role
Company overview and role summary.
ThenResponsibilities
- ...
Requirements
- ...
Skills
(maybe from Competencies and Preferred knowledge) ThenPay
Competitive pay provided.
ThenSchedule
Flexibility of work schedule; assignments may include daytime, evening, and weekend hours.
We should not include Benefits. We need to ensure we don't repeat content unnecessarily. Let's extract specifics. Company overview: "The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life." Role summary: "The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings. We have an opening in Asheville, NC. This is a paid per fitting position." We can combine. Responsibilities (Essential Duties list): - Act as a contractor ASSURE® Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. - The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra. - Ability to provide instruction and instill confidence in Assure® patients with demonstrated patient care skills - Willingness to contact prescribers, caregivers and patients to schedule services - Ability to accept an assignment that could include daytime, evening, and weekend hours - Travel to hospitals, patient’s homes and other healthcare facilities to provide fitting services - Measure the patient to determine the correct garment size - Review and transmit essential paperwork with the patient to receive the Assure® garment and services - Manage inventory of the Assure® system kits, garments, and electronic equipment used in fittings - Flexibility of work schedule and competitive pay provided (maybe move to Pay/Schedule) - Adhere to Pledge of Confidentiality - Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. - All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient’s case We could split confidentiality into responsibilities. Competencies list (maybe Skills): - Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement. - Integrity: Commitment, accountability, and dedication to the highest ethical standards. - Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service. - Action/Results: High energy, decisive planning, timely execution. - Innovation: Generation of new ideas from original thinking. - Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind. - Emotional Intelligence: Recognizes, understands, manages one’s own emotions and is able to influence others. A critical skill for pressure situations. - Highly organized, service and detail orientated - Passionate about the heart-failure space and a strong desire to make a difference - Strong interpersonal skills with communicating and assisting clinicians with providing care for patients. - Interest and desire for life-long learning to continuously improve over time. Requirements (Education/Experience Required): - 1 year in a paid patient care experience (not as a family care giver) - Clinical or engineering background which may include but is not limited to nurses, cardiac device sales representatives, clinical engineers, catheterization lab technicians, physician assistants, or ECG technicians. - Disclosure of personal NPI number (if applicable) - Completion of background check. Florida and Ohio must complete a level 2 screening paid for by Kestra. - Ability to pay for vendor credentialing upfront during a 90-day probationary period - Experience in patient and/or clinician education - Valid driver’s license in state of residence with a good driving record - Ability to consistently work in the field in and around the region. - Disclosures are required for any potential relationships and referral sources - Must be able to achieve credentialing for hospital system entry including, but not limited to: - Documentation of vaccination and immunization status - Pass background check - Pass drug screening testing - Review and agree to hospital policies and procedures - Completion of online courses, i.e., HIPAA, Bloodborne Pathogens and Electrical/Fire Safety Preferred: - Knowledge of MS Office, Excel, PowerPoint, MS Teams - Direct cardiac patient care experience – RN, RT, CVIS, Paramedic, CRM Work Environment, Physical Demands, Travel: Could be included under Responsibilities or separate sections? The instruction says we can have sections only if posting has real specific content. We could include a section "Work Environment" but not in the allowed headings list; only allowed headings are About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we must fit into those. We could put Work Environment details under Responsibilities or Skills? Probably under Responsibilities as part of duties. Physical Demands also could be under Responsibilities. Travel also under Responsibilities. Thus we can incorporate those bullet points into Responsibilities. We must not duplicate lines. Ensure we capture all. Now craft HTML. We'll need to escape any HTML special characters? Not needed. Let's produce:About the role
The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. Founded in 2014, Kestra unites modern wearable technologies with proven device therapies to deliver high‑quality, technically performant solutions that prioritize patient comfort and dignity. The ASSURE Patient Specialist (APS) serves as the local patient care representative, conducting patient fitting activities to support the sales organization and Regional Clinical Advisors. This opening is in Asheville, NC and is a paid‑per‑fitting contractor position.
Responsibilities
- Act as a contractor ASSURE® Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via assignments dispatched from corporate headquarters.
- Complete training and certification as an ASSURE Patient Specialist by Kestra.
- Provide instruction and instill confidence in Assure® patients using demonstrated patient‑care skills.
- Contact prescribers, caregivers, and patients to schedule services.
- Accept assignments that may include daytime, evening, and weekend hours.
- Travel to hospitals, patients’ homes, and other healthcare facilities to provide fitting services.
- Measure patients to determine the correct garment size.
- Review and transmit essential paperwork with patients to receive the Assure® garment and services.
- Manage inventory of Assure® system kits, garments, and electronic equipment used in fittings.
- Adhere to the Pledge of Confidentiality: do not release patient information outside the company without signed patient permission; share internally only on a need‑to‑know basis.
- Maintain confidentiality of patient cases; do not discuss them outside the office or with non‑employees unless directly involved in the case.
- Follow variable work‑environment conditions, including minimal noise typical of office/hospital settings, possible exposure to infectious disease, and extended hours when needed.
- Meet physical demands: travel by car, frequent repetitive hand/wrist motions, prolonged standing or sitting, frequent computer and phone use, occasional bending/stooping, and ability to lift up to 40 lb unassisted.
Requirements
- Minimum 1 year of paid patient‑care experience (not as a family caregiver).
- Clinical or engineering background (e.g., nurse, cardiac device sales rep, clinical engineer, cath‑lab tech, physician assistant, ECG technician).
- Disclosure of personal NPI number, if applicable.
- Completion of a background check; Florida and Ohio candidates must complete a Level 2 screening paid by Kestra.
- Ability to pay for vendor credentialing upfront during a 90‑day probationary period.
- Experience in patient and/or clinician education.
- Valid driver’s license in state of residence with a good driving record.
- Ability to consistently work in the field within the assigned region.
- Disclose any potential relationships or referral sources.
- Achieve credentialing for hospital system entry, including: