Patient Sitter - Emergency Department

About the role

As a Patient Sitter in our Emergency Department, you'll play a direct role in helping patients feel safe, supported, and cared for, simply by being present, attentive, and compassionate when they need it most. Our Emergency Department cares for patients experiencing medical, behavioral health, and emotional crises every day. Behind every successful patient outcome is a team committed to safety, dignity, and human connection, and Patient Sitters are an essential part of that team.

Responsibilities

• Stay with and continuously observe assigned patients.
• Help keep patients safe by calmly redirecting behaviors that could place them at risk.
• Alert nursing staff immediately when a patient needs assistance or when a condition changes.
• Provide reassurance, comfort, and clear explanations to patients as appropriate.
• Partner closely with nurses and the care team to support patient safety plans.
• Monitor the patient environment and report any potential safety concerns.
• Participate in shift-change handoffs to ensure seamless patient care.
• Maintain a respectful, compassionate presence with patients, families, and visitors.
• Communicate observations clearly and promptly to the healthcare team.

Requirements

• Basic Life Support (BLS) certification issued by either American Heart Association or American Red Cross.
• Ability to remain attentive, alert, and engaged throughout your shift.
• Strong communication and interpersonal skills.
• Ability to respond calmly and appropriately in changing situations.

Qualifications

• High School Diploma or equivalent.
• One year of patient care, caregiving, healthcare, behavioral health, or related experience.

Benefits

• Medical, dental, and vision coverage.
• 403(b) retirement plan with employer contributions and matching opportunities.
• Paid time off.
• Employer-paid life and disability insurance.
• Additional voluntary insurance options.
• Tuition reimbursement and continuing education assistance.
• Wellness programs and resources.
• Employee Assistance Program (EAP).
• Expanded mental health support resources.

This position is represented by a collective bargaining agreement.