Patient Services Specialist / Vascular Center at UW Medical Center- Northwest

Work Schedule

Full-time, 100% FTE (40 hours per week). Day Shift, Mondays-Fridays, 8:30am-5:00pm. No telework; on-site.

Position Highlights

• Conveniently located near public transportation
• Make a difference for the patients and employees we serve
• Opportunity to provide career growth

Department Description

The Vascular Center at UW Medical Center – Northwest offers a full complement of vascular services, each enhanced by the latest diagnostic and therapeutic technologies available today. With advanced-fellowship training and a multidisciplinary approach to care, this group of surgeons is uniquely equipped to tackle challenging diseases, acute and chronic alike. Conditions we treat include peripheral arterial disease, claudication, critical lower limb ischemia, chronic venous disease, varicose veins, leg swelling, thoracic outlet syndrome, iliac artery aneurysm, carotid artery disease and stenosis, carotid aneurysm, dialysis access, peritoneal dialysis, fistula creation and maintenance and abdominal/thoracic aortic aneurysms. We take a minimally invasive endovascular approach to peripheral artery disease. Common procedures we perform include carotid endarterectomy, TEVAR/EVAR (endovascular thoracic/aortic repair), varicose vein stripping, first rib resection, carotid and iliac artery stenting, saphenous vein ablation and fistulograms with angioplasty.

Primary Job Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Requirements

• High school graduation or equivalent AND one year of healthcare, administrative, or customer service experience
• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration

About UW Medical Center-Northwest

UW Medical Center is an acute care hospital located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in six specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances. The UW Medical Center–Northwest campus offers emergency and inpatient and outpatient medical, surgical, and therapeutic care. It is located in north Seattle on a beautiful, easy-to-access 44-acre campus that includes the neighboring Northwest Outpatient Medical Center and Specialty Care Meridian Pavilion.

About UW Medicine – Where Your Impact Goes Further

UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Pay

Pay Range: $24.30 - $35.35 hourly. This is a regular position, 100% FTE. Union/Bargaining Unit: SEIU 1199NW UWMC Northwest Service and Maintenance.

Benefits

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/.