Patient Services Specialist - Part Time
About the role
Our San Jose - Bernal Rd. clinic is looking for someone like you to join us as a Patient Services Specialist.
Responsibilities
- Greet and welcome patients to the clinic, manage patient check-in and check-out and engage with patients in person, by phone, and via email
- Perform pre-testing to support comprehensive eye care
- Cookordinate appointments, prepare prescription printouts, and manage billing and payments
- Manage eyewear pick-ups and perform minor repairs and adjustments on eyewear
- Deliver exceptional customer service ensuring a positive patient experience
- Support clinic operations by performing additional duties as required
Requirements
Previous retail experience is considered an asset. Ability to multi-task and thrive in a fast-paced environment. Proficiency with technology and computers, including MS Office Suite. Excellent communication and interpersonal skills, with a passion for connecting with patients and delivering exceptional patient experiences. A collaborative, adaptable, and proactive team player with a growth mindset, able to manage changing priorities effectively. A high school diploma or equivalent preferred.
How you'll benefit
- Competitive wages
- Comprehensive total rewards package including benefits, 401k, paid time-off, and more
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A workplace culture that fosters collaboration and teamwork
- Continuous training and development opportunities to support career growth
Pay
The expected starting compensation for this position is between $19.83 to $23.18 hourly, considering factors like experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering.
Schedule
This position is a part-time role working 20-29 hours per week. Our clinic is open Monday to Saturday.