Patient Services Specialist for Orthopedics in NE Portland

Job Details

Make an Impact at The Oregon Clinic! Premium Benefits, Competitive Pay, and Inspiring Purpose

Join us at The Oregon Clinic as a full-time Patient Services Specialist. Work alongside a collaborative team of patient-focused colleagues and physicians in our thriving Orthopedics East Clinic located in Northeast Portland.

Responsibilities

• Responsible for checking in and out new/established patients.
• Promotes efficient physician scheduling and patient access by properly scheduling and rescheduling patients’ surgeries and/or appointments according to all office protocols and physician requests in an efficient and timely manner.
• Obtaining and completing insurance information.
• Answering phones on multi-line system.
• Updating records as needed.
• Other duties as assigned.

Qualifications

• Minimum of one (1) year of previous medical front office experience is strongly preferred.
• Specialty care, Orthopedics experience is a plus!
• Prior Electronic Medical Record (EMR) experience is preferred.
• Epic experience is a plus!
• Familiarity with insurance and referral processes.
• Demonstrated ability to initiate, work independently, and effectively multitask.
• Excellent attendance and work ethic.
• Positive attitude and desire to be a team player.
• Ability to communicate professionally and effectively with patients, physicians and other team members.
• A commitment to patient-focused care, privacy, and safety.

Salary

Hiring range, based on experience and credentials: Level I: $19.59 - $26.51 per hour.
Level II: $21.55 - $29.16 per hour.
Level III: $23.71 - $32.07 per hour.

Work Schedule

Workdays: This role is located at the Providence Professional Plaza. Typical hours are Monday-Friday, (8:00 am-4:30 pm). As-needed coverage at the Orthopedics West clinic in SW Beaverton may occasionally be required.

Benefits

• Healthcare: Employee is 100% covered Medical, Dental, and Prescription Insurance.
• Financial Wellbeing: Generous 401(k) plan and Flexible Spending Account options.
• Work-Life Balance: Paid Time Off plus 9 paid holidays annually.
• Wellness Support: Robust wellness program and employee assistance services.
• Commuter Benefits: 70% of Tri-Met transit pass covered.
• Additional Perks: Employee discounts and optional benefits like Pet Insurance.

About the Role

Patient-focused healthcare. Look forward to coming to work and feel good about the work you do - apply today!