Patient Services Specialist for Imaging Center in NE Portland

Job Details

Make an Impact at The Oregon Clinic! Premium Benefits, Competitive Pay, and Inspiring Purpose
Join us at The Oregon Clinic as a full-time Patient Services Specialist. Work alongside a collaborative team of patient-focused colleagues and physicians in our thriving Imaging Center located in Northeast Portland.

About the Role

Work alongside a collaborative team of patient-focused colleagues and physicians in our thriving Imaging Center located in Northeast Portland. Each patient receives the highest value care tailored to their needs. Every person at TOC makes a difference in our mission of delivering world-class care with kindness and empathy.

Responsibilities

• Primarily responsible for checking in and out new/established patients and scheduling appointments in an efficient and timely manner.
• Communicating exam referral/authorization information to the authorization team.
• Researching/printing prior imaging reports.
• Obtaining and completing insurance information.
• Answering phones on multi-line system.
• Processing incoming referrals and electronic fax submissions.
• Updating registration and EMR records as needed.
• Other duties as assigned.

Qualifications

• Minimum of one (1) year of work experience, preferably in a medical office, is strongly preferred.
• Prior Electronic Medical Record (EMR) experience is strongly preferred. Epic experience is a super plus!
• Familiarity with insurance and referral processes.
• Demonstrated ability to initiate, work independently, and effectively multitask.
• Excellent attendance and work ethic.
• Positive attitude and desire to be a team player.
• Ability to communicate professionally and effectively with patients, physicians, and other team members.
• A commitment to patient-focused care, privacy, and safety.

Benefits

• Healthcare: Employee is 100% covered Medical, Dental, and Prescription Insurance.
• Financial Wellbeing: Generous 401(k) plan and Flexible Spending Account options.
• Work-Life Balance: Paid Time Off plus 9 paid holidays annually.
• Wellness Support: Robust wellness program and employee assistance services.
• Commuter Benefits: 70% of Tri-Met transit pass covered.
• Additional Perks: Employee discounts and optional benefits like Pet Insurance.

Pay

Hiring range, based on experience and credentials: Level I: $19.59 - $26.51 per hour.
Level II: $21.55 - $29.16 per hour.
Level III: $23.71 - $32.07 per hour.

Schedule

Workdays: This role is located at Gateway Medical Office Building. Typical hours are Monday-Friday (9:00 am-5:30 pm).