Patient Services Specialist / Falcon Health Center / Full Time / Days

About the role

The Patient Services Specialist provides comprehensive administrative and clerical support to assigned department(s) by facilitating effective communication, maintaining accurate records, and supporting daily operations to ensure efficient service delivery and a positive experience for patients, staff, and providers. This is an onsite position.

Responsibilities

• Provide administrative and clerical support to assigned department(s) to support efficient and organized daily operations.
• Coordinate communication by answering phones, greeting patients and visitors, routing inquiries, and relaying messages accurately and timely.
• Prepare and maintain departmental documents, correspondence, records, files, and reports in accordance with hospital policies and regulatory requirements.
• Accurately complete patient scheduling/registration in electronic health record to support timely, compliant patient care and billing processes.
• Maintain confidentiality and professionalism when handling patient, employee, and departmental information at all times.
• Prepare, prevent, protect and respond to support our culture of safety.
• Work hours per week in accordance with offer letter or per attributes of position at transfer request; may be expected to work longer hours as necessary.
• Other duties as assigned.

Requirements

• Education: High school education or GED
• License: None
• Experience: None
• Certification: None

Benefits

• Great health, dental and vision plans
• Competitive wages
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Generous short term and long term disability plans
• Employer-matched 403(b)
• Employer sponsored cash balance pension plan
• Vacation and Holiday time
• Generous tuition reimbursement
• And a lot more!