Patient Service Specialist - Full Time

About the role

Join a healthcare team as a Patient Service Specialist, providing front-office support to ensure smooth patient flow, accurate registration, and exceptional customer service. The role requires a self-motivated, team-oriented individual committed to patient-centered care and organizational excellence.

Responsibilities

• Greeting patients
• Answering calls
• Scheduling appointments
• Verifying insurance and patient information
• Collecting payments
• Maintaining confidentiality in a fast-paced environment
• Liaising between patients, staff, and providers
• Supporting clinical teams
• Participating in quality initiatives

Requirements

• High school diploma or GED
• Preferred experience in customer service or medical offices
• Knowledge of medical terminology
• Proficiency with computers

Skills

• Excellent communication
• Organization
• Punctuality
• Flexibility
• Attention to detail

Benefits

• Competitive pay
• Health benefits
• PTO
• Retirement plans
• Career growth opportunities
• Tuition assistance