Patient Services Specialist - Clemmons

Patient Services Specialist

Responsibilities

• Greet patients and prepare paperwork for their visits.
• Answer incoming phone calls and direct calls, making appointments as needed.
• Perform cashier duties such as posting charges, collecting co-payments/co-insurance, and balancing due.
• Follow the process for releasing medical information and completing FMLA/disability forms as requested.

Requirements

• High school graduate or equivalent.
• Prefer at least one year of experience in a medical clinic setting.
• Excellent customer service skills.
• Working knowledge of insurance and Epic/EMR systems (a plus).
• Background in medical terminology.

Qualifications

• High school diploma or equivalent.

Skills

• Customer service skills.
• Working knowledge of insurance and Epic/EMR systems (a plus).
• Medical terminology.

Benefits

• Paid company holidays.
• Wellness programs.
• Tuition reimbursement.

Pay

N/A

Schedule

N/A

Benefits

• Paid company holidays.
• Wellness programs.
• Tuition reimbursement.