Patient Services Representative - Gynecologic Oncology

About the role

BayCare Clinic's mission is to provide measurably superior specialty medical services to our patients. BayCare Clinic Gynecologic Oncology is seeking a Patient Services Representative to join our team in Green Bay, WI.

Responsibilities

• Greets and checks in patients.
• Affords patients in filling out patient forms.
• Answers phones, takes messages, and routes calls when necessary.
• Pre-registers patients, verifies insurance, co-pay, and shares important appointment information.
• Enters pertinent information into patient charts.
• Schedules patient appointments.
• Collects co-payments from patients.
• Performs general office duties.
• Respects and maintains confidentiality.
• Works in a safe, compliant, and ethical manner at all times.

Requirements

• A minimum of a high school education or equivalent.
• Post high school coursework in Medical Terminology and/or HealthCare Business Services is appropriate.
• Must have a working knowledge of medical terms and health insurance.
• Possesses strong desktop computer skills.
• Experience with EPIC is preferred.
• Prior experience in a medical setting is preferred.

Benefits

• Comprehensive benefits package including health, dental, disability and life insurance, as well as flexible spending options.
• 401k retirement plan with a company match.
• Generous PTO.
• Paid holidays.