Patient Services Representative- Emergency Department

About the Role

A Patient Service Representative needs strong organizational skills and the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

Responsibilities

• Patient intake, such as greeting and check‑in patients / verifying and updating patient demographics
• Assist patients with filling out consent forms
• Receive and process cash and credit card payments for medical services rendered
• Initiate calls, pages, and triage phone calls
• Assist in admissions, discharges, transfers, and fulfill other customer service or clerical duties

Required Skills and Experience

• High school diploma or equivalent
• Professional manner and appearance
• Strong interpersonal and communication skills
• Meticulous attention to detail
• Ability to work independently

Preferred Skills and Experience

• Proficient in Microsoft Office Suite (Word, Outlook)
• Knowledge of medical terms and practices

Physical Requirements

• 80% standing
• 20% sitting

Location

Onsite – 101 Dates Drive, Ithaca, NY 14850

Pay

$18.50 to $23.00 per hour