Patient Services Representative
About the Role
Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.
Benefits
- Medical, dental, vision, and life insurance
- 401(k) retirement savings plan with employer match
- Generous paid time off
- Career development and continuing education opportunities
- Health savings accounts, healthcare & dependent flexible spending accounts
- Employee Assistance program
- Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance
Pay
$25.00 - $28.49 hourly
Responsibilities
- Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources, including the Tenet HIPAA Compliance Plan and the Corporate Compliance Program.
- Greets patients entering the practice.
- Manages office communications, including answering phones, making, confirming, and rescheduling patient appointments.
- Checks in patients, collects accurate patient demographics, verifies insurance, and enters data into the electronic system.
- Checks out patients and assists them with referral processing and scheduling.
- Collects co-pays and posts charges.
- Processes charge entry and patient balances.
- Distributes information to patients regarding office policies, procedures, and practice information.
- Explains the patient portal and assists with patient enrollment.
- Performs additional responsibilities as needed.
Qualifications
- Education:
- Required: High school diploma/GED.
- Preferred: Completion of medical office assistant program.
- Experience: Must have 1 year of working in a medical office setting.
Note: $500 Sign On Bonus for new hires. Tenet Healthcare/TPR complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. Proof of full vaccination or approved exemption is required prior to start date.
Organization Description
In affiliation with California Practice Staff, First California Physician Partners and Desert Care Network are comprised of several hospitals, as well as primary and specialty care practices. We offer modern, comfortable facilities equipped with advanced diagnostic and treatment technologies. Our experienced network of providers is committed to providing patients with quality, compassionate care. Teamwork and a strong focus on patient needs are at the core of everything we do.