Patient Services Representative

About the Role

As a Patient Services Representative (PSR), you are the first person to make a great impression with our patients. Using your excellent communication skills, you will help greet, direct, and schedule patients and visitors. You will serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized.

Responsibilities

• Greet, direct, and schedule patients and visitors
• Prepare patient charts before check-in
• Organize office records, reports, and correspondence
• Serve as a liaison between patients and support staff

Requirements

• Two to three years of office experience
• Knowledge of insurance payers and medical terminology preferred
• Proficient in Microsoft Word (columns, tables, envelopes, mail merge, labels), Excel (database maintenance), and Outlook (maintaining calendars of several staff)
• High School Diploma

Benefits

• Eligible for up to 120 hours of paid time off per year
• Tuition reimbursement up to $6,000 per year based on full- or part-time status
• Employee discounts on various activities, services, and vendors
• Free employee parking

Schedule

Day Shift