Patient Services Representative
About the role
The Eye Associates, an affiliate of Eye Health America, is a growing, multi-specialty ophthalmology practice always seeking great people who aren't just searching for a job but looking to make a difference. Must be willing to travel to our different clinic locations. Overtime may be required.
Job Responsibilities
- Checks patients in for appointments, greeting everyone in a pleasant and professional manner.
- Marks the arrival time of patients in the office and makes sure that patients are seen on time.
- Scans patients’ insurance cards and driver's licenses.
- Enters all new patient demographic information into the computer.
- Sets up and maintains patient records.
- Ensures that proper authorization or referral is collected from the patient.
- Presents and collects fees, posts payments, and schedules the patient’s next appointment.
- Maintains own cash drawer and is responsible for balancing daily with payments posted and credit cards processed.
- Evaluates chart data to verify all information has been received, completed, and signatures obtained.
Benefits
- Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc.
- Matching 401(k)
- Employee Discount
- Wellness Program
- Paid Vacation & Holidays
- Uniform Allowance
- Training/Advancement opportunities
About Us
At Eye Health America, we support the expansion of leading eye care practices across the Southeastern United States through both organic growth and strategic partnerships. Led by an experienced team of eye care industry leaders with more than 100 years of combined practice management experience, we partner with best-in-class practices and ambulatory surgery centers to deliver full-service, integrated eye care. Our focus is to provide the operational, strategic, and administrative support that allows our providers and teams to stay focused on what matters most—delivering exceptional clinical care and an outstanding patient experience. Together, we are building a network of trusted practices dedicated to meeting the growing demand for high-quality eye care while making a meaningful impact in the communities we serve. Our Purpose: Making lives better with personalized eyecare. Our Values: People-Focused, Heartfelt Service, Mutual Respect, Honesty & Transparency, Result-Oriented, Growth Mindset.