Patient Services Representative

Patient Services Representative Qualifications

• 2 Years of Customer Service experience.
• 1 year of healthcare experience (preferred, not required)

Patient Services Representative Responsibilities

• Coverage of patient scheduling.
• Maintain a well-organized schedule per provider preference.
• Aid patients with any questions they may have.
• Adhere to HIPAA and OSHA standards at all times.
• Coordinate communication between patients and other departments.
• Work in other locations as needed for coverage

Pay and Benefit Expectations

• Competitive salary
• Medical, dental, and retirement benefits
• Paid time off

Company Information

The Company

Since its creation, Cardiac Study Center (CSC) has contracted with Pulse Heart Institute for outpatient cardiology and billing services. CSC is a proud partner of Pulse, and has provided outpatient cardiology services in the Puget Sound Region for over 50 years. CSC partnered with MultiCare Health System to create Pulse Heart Institute in 2016 to work toward improving the health of cardiac patients.

Pulse offers a variety of career opportunities throughout our clinic locations. If you’re interested, we may have positions open in our other sub-specialties (Heart Failure, Vascular, Electrophysiology & Device, or Nuclear Imaging).

Environment and Shift Details

Environment and Shift details:

• This role is full-time, 40 hours/ week.
• Monday – Friday—closed weekends and holidays.
• Location: 910 W 5th Ave #900, Spokane, WA 99204
• Travel Locations: Colville, Grand Coulee, Davenport, Colfax, Ritzville, Walla Walla, Newport