Patient Services Representative

About the role

Join a practice where every child is treated with compassion, every family feels welcomed, and every visit is designed to create a positive dental experience. At Children's Dental Health, empathy, teamwork, and exceptional patient care are central. As part of Chord Specialty Dental Partners, you'll have the support, resources, and opportunities to thrive while delivering outstanding care to the communities we serve. We combine individuality and child-centered dental expertise to practice group dentistry, creating healthy smiles and positive experiences that last a lifetime.

Responsibilities

• Provide welcoming, prompt, and respectful customer service to patients and families upon arrival and dismissal.
• Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized.
• File and scan medical documents and office forms as directed.
• Verify all patient demographic, health, pharmacy, and insurance information.
• Schedule and confirm patient appointments.
• Clean the front office work area and perform other maintenance assignments as directed.

Requirements

• Motivated and willing to learn on the job.
• Experience working in the front desk area of a medical/dental practice preferred.
• Strong customer service skills and ability to communicate well.
• Demonstrated desire to work with children in a pediatric setting.
• Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines.

Schedule

Monday–Thursday 7:45am–5:45pm, with Friday and Saturday as needed.

Pay

Starting at $17.00 per hour.

Location: Wyomissing, PA (travel to other locations may be necessary).