PATIENT SERVICES MANAGER
Compass Healthcare · Savannah, GA · 4 mo ago
HealthcareFull-time
Job Summary
Key Responsibilities
Qualifications
About the Role
Benefits
Pay
Schedule
Job Summary
We are seeking a Patient Services Manager to lead our Patient Services Team in a fast-paced acute care setting in Savannah, GA. This role is ideal for someone who understands that food service is a critical part of healing and who can balance operational standards with a hospitality-driven mindset.Key Responsibilities
- Establish goals and oversee implementation of patient food service programs based on medical direction and patient population needs
- Lead daily patient dining operations to ensure timely, accurate, and compassionate service
- Hire, train, coach, and develop patient services team members to build a strong, engaged workforce
- Ensure compliance with physician-ordered and modified diets while honoring patient preferences within diet guidelines
- Drive patient satisfaction initiatives and support achievement of facility satisfaction goals
- Maintain compliance with federal, state, and accrediting agency standards, including HIPAA, confidentiality requirements, and patient rights policies
- Participate in and/or lead patient satisfaction programs, departmental meetings, and Quality Assurance/Performance Improvement initiatives
- Collaborate with clinical leadership to align food service operations with patient care goals
Qualifications
- Associate degree with at least one (1) year of food service experience, or Bachelor’s degree in Food Service Management, Nutrition, Hospitality, or related field
- Minimum one (1) year of food service management experience preferred, ideally in an acute care or healthcare setting
- Certified Dietary Manager (CDM), Registered Diet Technician (DTR), or Registered Dietitian (RD) preferred
- ServSafe® certification preferred
- Proficiency with Microsoft Office applications, electronic medical record systems, and diet office software
- Strong leadership, communication, and organizational skills
- Ability to thrive in a fast-paced healthcare environment while maintaining high service standards
About the Role
This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on 'referral tracking.'Benefits
Associates at Morrison Healthcare are offered many fantastic benefits, including:- Medical
- Dental
- Vision
- Life Insurance/AD&D
- Disability Insurance
- Retail Retirement Plan
- Flexible Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)