Patient Services Manager

Job Responsibilities

• Manages patient food service activities while ensuring compliance with established standards.
• Leads patient service staff to ensure meals are properly prepared and delivered to patients.
• Conducts rounds with patients and hospital departments.
• Oversees the diet office and Service Ambassador Program.
• Maintains records and monitors safety and sanitation compliance.
• Supervises tray line operations and/or the room service program.

Leadership

• Leverages Aramark's coaching model to engage and develop team members to their fullest potential.
• Rewards and recognizes employees for contributions and performance.
• Ensures individual and team performance meets objectives and client expectations.
• Plans and leads daily team briefings.
• Ensures safety and sanitation standards are maintained across all operations.

Client Relationship

• Maintains effective client and customer rapport to support mutually beneficial business relationships.
• Identifies client needs and communicates operational progress.
• Demonstrates excellent customer service using Aramark's standard service model.

Financial Performance

• Aids in the preparation and maintenance of financial statements relevant to the department.
• Delivers client and company financial targets.
• Affords adherence to Aramark processes and systems, understands performance metrics, data, ordering, and inventory trends, and educates teams on key levers to improve margins.

Productivity

• Creates value through efficient operations, appropriate cost controls, and profit management.
• Complies with Operational Excellence fundamentals by meeting and maintaining food and labor initiatives.
• Safeguards the entire team's ability to execute assigned responsibilities.
• Supervises production, quality, and operational controls.

Compliance

• Maintains a safe and healthy environment for clients, customers, and employees.
• Complies with all applicable policies, rules, and regulations, including those related to safety, health, wage, and hour requirements.

About the Role

Requires at least two years of patient food service experience and some management experience is preferred. Bachelor's degree or equivalent experience.

Requirements

Requires at least two years of patient food service experience and some management experience is preferred. Bachelor's degree or equivalent experience.

Qualifications

Requires at least two years of patient food service experience and some management experience is preferred. Bachelor's degree or equivalent experience.

Skills

Not specified.

Benefits

Not specified.

Pay

Not specified.

Schedule

Not specified.