PATIENT SERVICES COORDINATOR II

Job Duties

• Captures and coordinates scheduling for clinics including template management.
• Initiates template changes as needed to assist with clinic flow.
• Works with clinical staff to ensure returning patients are scheduled appropriately and in a timely manner.
• Collaborates with clinical staff, registration, and triage staff, as well as outside facilities, to obtain medical record documents and coordinate after-care and follow-up as directed by providers.
• Maintains stock of appropriate forms and information/handouts for patients and parents, as requested.
• Orders necessary supplies and materials.
• Performs administrative tasks such as typing correspondence, editing forms, and filing.
• Maintains charts/records and ensures proper storage and scanning of materials generated in clinic.

Requirements

• High school diploma or equivalent and two (2) years office/clerical experience in customer service, call center, physician office, or other clinical environment required.
• Demonstrated organizational and leadership skills; excellent customer service and communication skills required.
• Must attend all required course work assigned by management.
• Possess basic knowledge of medical terminology and advanced knowledge of PC applications, software, and database management.
• Perform math & bookkeeping skills.
• Exceptional telephone & customer service skills.
• Knowledgeable of English grammar & punctuation.
• Business Office Education or similar coursework preferred.
• Currently certified as a Certified Professional Coder (CPC) by the American Academy of Professional Coders (AAPC) preferred.

Qualifications

High school diploma or equivalent and two (2) years office/clerical experience in customer service, call center, physician office, or other clinical environment required.

Demonstrated organizational and leadership skills; excellent customer service and communication skills required.

Must attend all required course work assigned by management.

Possess basic knowledge of medical terminology and advanced knowledge of PC applications, software, and database management.

Perform math & bookkeeping skills.

Exceptional telephone & customer service skills.

Knowledgeable of English grammar & punctuation.

Business Office Education or similar coursework preferred.

Currently certified as a Certified Professional Coder (CPC) by the American Academy of Professional Coders (AAPC) preferred.

Skills

Basic knowledge of medical terminology and advanced knowledge of PC applications, software, and database management.

Perform math & bookkeeping skills.

Exceptional telephone & customer service skills.

Knowledgeable of English grammar & punctuation.

Benefits

N/A

Pay

$16.00 - $19.71

Schedule

Day/1st Shift