Patient Services Coordinator, Home Health

We need to output only HTML fragment, no /, no markdown fences. We must extract sections: About the role? The posting begins with "Become a part of our caring community The Patient Services Coordinator is directly responsible..." So we need to create sections: maybe "About the role" (or "Responsibilities") etc. The instructions: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We must include a section only when posting has real, specific content for it. We must not repeat job title as heading. No Job ID etc. We need to preserve all substantive information, remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. We need to include sections: maybe "About the role" (summary), "Responsibilities" (list of duties), "Requirements" (experience/skills), "Qualifications" maybe not separate if same as requirements? Could combine. "Skills" maybe separate? The posting includes "Required Experience/Skills" bullet list: communication skills, organizational skills, etc. Also "Must have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred." That's requirements. Also "Scheduled Weekly Hours 40" -> schedule. "Pay Range" -> pay. "Description Of Benefits" -> benefits. "About Us" -> maybe "About the company" but not in list of allowed headings; we could put under "About the role"? Actually "About Us" is about company; we could include as a separate section maybe "About the company" but not in allowed list. The allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should map content accordingly. Thus: - About the role: maybe the introductory paragraph describing role: "Become a part of our caring community The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management". That's about role. - Responsibilities: list of duties (the long list). We'll put each as

. - Requirements: maybe "Must have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred." Also maybe "Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments." That's skills/experience. - Skills: maybe separate list of skills: communication, interaction, organizational, prioritize multiple assignments. But we already have that in requirements; but we can separate if needed. However we should avoid duplication. The instruction: Preserve ALL substantive information; do not invent or summarize away detail. So we need to keep both the skill list and experience requirements. Could put them under "Requirements" and "Skills" separately, but that would duplicate content? Actually the skill list is part of "Required Experience/Skills". So we could treat that as Skills section, and the experience (1 year home health, packet review/QI, coding certification) as Requirements. That seems logical. Thus: Skills: excellent communication skills, ability to interact well with diverse group, strong organizational skills, ability to manage and prioritize multiple assignments. Requirements: at least 1 year home health experience; prior packet review/QI experience preferred; coding certification preferred. Qualifications: maybe not needed; we could omit if no distinct content. Benefits: description of benefits. Pay: $40,000 - $52,300 per year. Schedule: Scheduled Weekly Hours 40. We also have "About Us" content about CenterWell Home Health and CenterWell, Humana. That's substantive but not fitting allowed headings. Could we put under "About the role"? Might be okay to add an "About the company" but not allowed. However we could incorporate into "About the role" as additional context? The instruction: Use headings only from list; we can also have other headings? It says "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but suggests using those. Safer to stick to those. Could we put the About Us content under a paragraph without heading? Possibly just include as a

after the sections, but we need to preserve all substantive information. Could add a section "About the company" but not in list; risk of being considered not following instruction. Better to incorporate into existing sections: maybe add a paragraph after Benefits about company info, but no heading. The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't say you cannot have other headings, but it's implied to use those for sections. It's safer to not add extra headings. We can just include the About Us content as a

after the sections, maybe under a generic heading? But we need to follow the rule: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It doesn't forbid other headings, but we should avoid adding unnecessary ones. I'd include the About Us as a

without heading after the sections, as it's still substantive. Now we need to remove boilerplate: EEO statement, etc. Remove that. Also remove duplicated lines: there may be duplicates like "Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit." appears once; fine. Now produce HTML fragment. Structure:

About the role

Become a part of our caring community The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management.

Responsibilities

• Manages schedules for all patients.
• Edits schedule for agents calling in sick, ensuring patients are reassigned timely.
• Updates agent unavailability in worker console.
• Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console.
• Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences.
• Refers clinical questions to Branch Director as necessary.
• Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
• Completes requested schedule as task appears on the action screen.
• Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
• Completes requested schedules for all add-ons and applicable orders.
• Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
• Schedules TIF OASIS collection visits and deletes remaining schedule.
• Reschedules declined or missed (if appropriate) visits.
• Processes reassigned and rescheduled visits.
• Ensures supervisory visits are scheduled.
• Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
• Prepares weekly Agent Schedules.
• Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
• Verifies visit paper notes in scheduling console as needed.
• Assists with internal transfer of patients between branch offices.
• If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department.
• Initiate Employee / Patient Infection Reports as necessary.
• If clinical, may be required to perform patient visits and / or participate in on-call rotation.

Skills

• Excellent communication skills
• Ability to interact well with a diverse group of individuals
• Strong organizational skills
• Ability to manage and prioritize multiple assignments

Requirements

• At least 1 year of home health experience
• Prior packet review / QI experience preferred
• Coding certification preferred

Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Pay

$40,000 - $52,300 per year

Schedule

Scheduled Weekly Hours 40

Now also include About Us content as a paragraph without heading? Let's add after Schedule maybe a

about CenterWell.

About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.

We must ensure we didn't include any boilerplate like EEO. Good. Now output only HTML fragment. Check for any repeated content: The responsibilities list includes many items; ensure we didn't miss any: The original had also "Completes requested schedule as task appears on the action screen." included. "Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit." included. "Completes requested schedules for all add-ons and applicable orders:" then subitems: "Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen." "Schedules TIF OASIS collection visits and deletes remaining schedule." "Reschedules declined or missed (if appropriate) visits." "Processes reassigned and rescheduled visits." "Ensures supervisory visits are scheduled." "Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report." "Prepares weekly Agent Schedules." "Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to