Patient Services Coordinator F/T Day

Job Summary

Provides support in daily administrative operations.

Essential Functions

• Answers telephones, coordinates/schedules meetings and makes travel arrangements.
• Reassigns employees as necessary to cover required workload.
• Solves routine problems in business office.
• Oversees sorting and prioritizing of incoming mail.
• Responds to non-clinical patient inquiries.
• Advises patients and/or guardians regarding accounts, researching specific issues when necessary.
• Advises management on issues of patient satisfaction.
• Maintains adequate levels of office supplies.
• Conducts orientation and in-service training for support staff.
• Maintains petty cash fund.
• Sets up and maintains equipment.
• Submits appropriate documents to the physician practice leadership for reimbursement.
• Affords assistance in resolving accounts receivables issues such as rejections of claims, charge corrections, billing edits, collections of old balances and other factors influencing collections.
• Performs other duties as assigned.

Supervisory/Management Responsibilities

This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Qualifications

• Education - High School diploma or equivalent.
• Experience - Two (2) years related experience.

Required Certifications, Registrations, Licenses

In Lieu Of NA

Knowledge, Skills And Abilities

• Basic computer skills.
• Data entry skills.
• Knowledge of office equipment.
• Mathematical skills.

Work Shift

Day (United States of America)

Location

GHS Surgery Center-Spartanburg Facility 2363 Gastro-ASC Spartanburg

Department

Gastro-ASC Spartanburg-Practice Operations