Patient Service Coordinator, Hospitalists, FT, Days

About the role

Provides support in daily administrative operations.

Responsibilities

• Provides administrative support for the office, such as answering telephones, coordinating/scheduling meetings and making travel arrangements
• Reassigns employees as necessary to cover required workload
• Resolves routine problems in business office
• Oversees sorting and prioritizing of incoming mail
• Responds to non-clinical patient inquiries
• Advises patients and/or guardians regarding accounts, researching specific issues when necessary
• Advises management on issues of patient satisfaction
• Responsible for payroll documentation and processing
• Contacts vendors for repair or routine service of equipment
• Forwards proposal/quotes to management for approval
• Maintains adequate levels of office supplies
• Conducts orientation and in-service training for support staff
• May maintain petty cash fund
• Submits appropriate documents to the physician practice leadership for reimbursement
• May assist in resolving accounts receivables issues such as rejections of claims, charge corrections, billing edits, collections of old balances and other factors influencing collections
• Performs other duties as assigned

Supervisory/Management Responsibilities

This is a non-management job that will report to a supervisor, manager, director or executive.

Qualifications

• Education: High School diploma or equivalent
• Experience: Two (2) years related experience

Skills

• Basic computer skills
• Data entry skills
• Knowledge of office equipment
• Mathematical skills