Patient Services Coordinator

Patient Services Coordinator – Westmont SynergenX | Low T Center Westmont | Full-Time | Onsite | $21.00/Hour Bring Your Energy. Build Relationships. Make an Impact. At SynergenX, Low T Center & HerKare, we believe great healthcare starts with great people. We’re looking for a friendly, energetic, and people-focused Patient Services Coordinator to join our growing team. You’ll be one of the first faces our patients see, helping create an experience where they feel welcomed, cared for, and valued. Whether you’re starting your healthcare career or bringing customer service experience with you, this is an opportunity to learn, grow, and make a difference every day. Two Weeks of Paid Training | Full-Time Benefits | Career Growth About The Role You’ll help keep the clinic running smoothly from check-in to check-out while supporting patients with scheduling, payments, insurance questions, communication, and administrative needs. We hire for personality, attitude, and the desire to help people. Key Responsibilities Greet patients, complete check-in, and coordinate appointmentsProvide a warm, professional patient experienceExplain insurance benefits, EOBs, and out-of-pocket costsCollect payments and maintain accurate patient informationAnswer calls and manage messages, emails, texts, and faxesAssist with patient rooming and assigned clinical support dutiesComplete cash reconciliation, End-of-Day records, and bank depositsAssist with inventory and keep supplies, snacks, and supplements stockedMaintain a clean, organized, and welcoming front deskSupport the clinic team with administrative tasks as neededFollow HIPAA, safety standards, and company policies What We're Looking For We’re looking for someone with great people skills, a positive attitude, and a willingness to learn. Friendly, approachable, and enjoys helping peoplePositive and energetic in a fast-paced environmentStrong communication and customer service skillsOrganized, dependable, and detail-orientedComfortable discussing billing, insurance, and paymentsComfortable using computers and electronic systemsAble to multitask and work well as part of a team Qualifications High school diploma or GED requiredHealthcare, medical office, or customer service experience preferredBasic computer skills required; EHR experience is a plusSuccessful completion of a criminal background check Clinic Hours Monday: 8:00 AM–5:00 PMTuesday: 8:00 AM–7:00 PMWednesday: 8:00 AM–1:00 PMThursday: 7:00 AM–5:00 PMFriday: 8:00 AM–5:00 PMSaturday: 8:00 AM–12:00 PM Saturday Availability: Approximately 2–3 Saturdays per month. Employees are expected to arrive approximately 15 minutes before their scheduled shift and record all time worked. Why You’ll Love Working With Us Two weeks of paid trainingHealth, dental, and vision insuranceDisability coverage401(k) with 5% company matchPTOScrubs providedTuition reimbursementEmployee discounts, including a Plus One benefitCareer growth opportunitiesSupportive, patient-focused team Work Environment & Physical Requirements Onsite clinical setting with direct patient interactionAbility to sit, stand, walk, and move throughout the clinicAbility to lift up to 25 pounds and perform fine motor tasks, with reasonable accommodation as applicable Equal Opportunity Employer We provide equal employment opportunities to all applicants and team members and do not discriminate based on race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. Reasonable accommodations are available upon request. AI Note-Taking Disclosure As part of our interview process, we may use an AI-assisted tool for note-taking and documentation. AI does not make hiring decisions or independently evaluate or select candidates. All employment decisions are made by members of our hiring team based on the candidate's qualifications, experience, and overall fit for the position. Ready to Join Us? If you’re energetic, people-focused, and ready to grow, we’d love to meet you! Please submit all application-related questions and inquiries through the application platform. Please do not contact HR or the clinic directly regarding your application or application status. Our recruiting team will contact you if you are selected to move forward. Bring your energy. Build relationships. Make an impact. Apply today! Powered by JazzHR PqoOMUvP8h