Patient Services Coordinator

Why Join PT Solutions?

At PT Solutions Physical Therapy, we’re a clinician‑founded, mission‑driven community dedicated to expanding access to life‑changing care. As a Patient Service Coordinator you’ll be the vital link between patients, providers, and insurers, ensuring every step of the care journey is seamless, efficient, and supportive. We invest in our team with ongoing training, mentorship, and clear paths for advancement. PT Solutions has been recognized as a USA Today Top Workplace five years in a row, including 2026.

Responsibilities

• Reconcile patient payments and units billed while following HIPAA guidelines.
• Follow appropriate processes for insurance verification and benefits management.
• Obtain authorizations and prior authorizations.
• Collect over‑the‑counter payments and reconcile all charges weekly and monthly.
• Maintain relationships with patients, providers, clinicians, and internal operational departments.

Qualifications

• High School diploma or GED (submission of diploma required).
• 1–2 years of customer service experience (healthcare experience preferred).

Benefits

• Competitive compensation with performance‑based incentives.
• Professional development through strategic internal platforms.
• Opportunity for career progression with a nationwide physical therapy practice.
• Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual, dependent on state laws.
• Reimbursement for endurance race entry fees.

Pay

$18–21 per hour (range reflects background, experience, location, and allows for salary growth).

Schedule

Full‑time, 40 hours per week; flexible to work an 8‑hour shift between 6:45 AM and 7:15 PM.