Patient Services Coordinator

What We Offer Patient Services Coordinator Position: Patient Services Coordinator IV Location: Greensboro, NC Department: Spine & Scoliosis Clinic Employment Type: Full Time 40hrs per week /No Weekends/No Holidays What You'll Do Serve as a super-user for EPIC systems, providing practice support and handling miscellaneous work queues.Scheduling & Authorizations.Coordinate patient appointments, Referrals, and follow-ups to ensure seamless care delivery.Back up-front desk coverage for Check in and Check out.Foster a welcoming environment, making every patient feel valued and heard.Manage patient records, insurance information, and billing processes with accuracy and confidentiality.Be a liaison between patients, healthcare providers, and administrative staff to facilitate effective communication. What We're Looking For High School Diploma or GED.Minimum of 3 years' experience in a medical office setting REQUIRED. Other related experience may be considered in lieu of medical office experience.Proficiency in EPIC systems and understanding of CPT and ICD9-CM coding.Strong organizational, problem-solving, and communication skills.Ability to adapt to changing priorities and work collaboratively in a diverse team. Why Join Novant Health? Competitive Compensation: Attractive salary with opportunities for advancement.Comprehensive Benefits: Medical, dental, vision, life insurance, and retirement savings.Professional Development: Access to continuous learning and career growth opportunities.Inclusive Culture: A diverse and inclusive work environment that values each team member.Work-Life Balance: Generous paid time off and wellness programs. Job Opening ID 191640