Patient Services Coordinator

Role and Responsibilities: This position is responsible for managing an inpatient department, serving as the primary resource and communication liaison between staff, other departments, and Patient Services management. It involves performing advanced technical tasks in specimen collection, processing, and entry into computer systems, ensuring compliance with policies and quality standards. The role includes monitoring department performance, supporting process improvements, and managing daily operations such as staffing, scheduling, and supply inventory. Additionally, the individual coaches and mentors staff to enhance safety, quality, and efficiency, participates in employee training and performance evaluations, and supports financial oversight by monitoring supplies and controlling expenses. Effective communication, customer service, and adherence to regulatory standards are essential. The role requires physical agility, computer proficiency, and the ability to handle complex problem-solving and leadership tasks. Qualifications:** A high school diploma or equivalent, with at least two years of clinical laboratory or phlebotomy experience. Strong leadership, communication, and customer service skills, along with advanced computer skills, are required. Preferred qualifications include management experience, an associates degree, and national phlebotomy certification.Supervision:** This role does not have direct supervisory responsibilities but involves operational oversight and mentoring within the department.