Patient Services Coordinator

About the Role

The Patient Services Coordinator is accountable and responsible for checking out patients at the completion of their appointment, greeting patients at registration, confirming and collecting patient information and payments, and scheduling appointments in practice management and electronic medical record software. We are looking for someone with a positive attitude and great customer service skills.

Responsibilities

• Consistently demonstrates the organization's mission, core values, and policies.
• Knows and adheres to all laws and regulations pertaining to patient health, safety, and medical information.
• Facilitating patients through the check-out process.
• Scheduling appointments and collecting payments.
• Responsible for thoroughly and accurately inputting/scanning patient data into the EMR system.
• Participation in department meetings.

Qualifications

• Proficient in typing and basic computer literacy.
• Experience with practice management software.
• Customer service experience.

Preferred Skills

• Knowledge and understanding of health insurance benefit plans, copays, deductibles, and coinsurance.
• Flexibility to adjust schedule when needed.
• Ability to work with a team and possibly go to other locations.
• Experience as a Medical Receptionist (1 year preferred).
• Spanish language skills (preferred).

Experience

• Customer Service: 1 year (Required)

Schedule

Monday to Friday, 7:30 AM – 5:00 PM

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Benefit Conditions: Waiting period may apply

Work Remotely: No