Patient Services Ambassador (Dietary Aide)

About the role

Southcoast Health is searching for a talented Patient Services Ambassador (Dietary Aide) to join our team at St. Luke's Hospital in New Bedford, MA. This role involves ensuring customer and patient satisfaction through meal service duties.

Responsibilities

• Report to the Manager Patient Services or designee
• Perform a variety of duties in ensuring customer and patient satisfaction
• Ensure that patient meal selections are as close to mealtime as possible
• Adjust selections to diet restrictions WITH the patient
• Update and correct patient-selected menus with patient knowledge only
• Use menu correction guide utilizing as a resource assigned dietitian to avoid serious errors in menu correction
• Describe ingredients and features of all menu items
• Perform data entry of patient food preferences into the Patient Services Software Platform
• Perform duties using the EPIC Platform as needed and or directed
• Perform other reasonable duties as assigned

Qualifications

• High School Diploma or GED plus additional courses or training or the equivalent knowledge or experience preferred
• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired

Pay

Pay range: USD $16.64 - USD $23.57 /Hr.