Patient Service Technician II - Lab Services - Kelsey Seybold Clinics: Downtown Shops

About the role

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs.

Responsibilities

• Perform pediatric and adult venipunctures, finger sticks, heel sticks, and other collection services as ordered by the provider
• Perform CLIA waived testing (i.e. urine dip, pregnancy tests, finger stick blood glucose levels, fecal occult blood tests, rapid influenza tests, finger stick PT/INR, monospots, sed rates, rapid streps) as described in the laboratory procedure manual with minimal/no supervision
• Maintain accurate laboratory records and make available for inspections /audits by Lab Supervisor, Lab Director, Lab Consultant and CLIA Surveyors
• Perform necessary quality controls; participate in proficiency testing program as required
• Maintain lab instruments as indicated by manufacturer recommendations and will follow all safety guidelines in effect

Requirements

• High School diploma or equivalent from an accredited school
• Those hired into this position must complete the KSC review/skill validation program within 90 days of hire
• 2+ years of experience required if completion of an accredited Phlebotomy Program OR 3+ years of directly related experience as a phlebotomist in a patient service center, clinic, or hospital setting with 1 year of waived testing and specimen processing experience in clinical setting
• Experience with computers and Windows-based software
• Must obtain BLS within 30 days of employment
• Demonstrated ability to speak, write and understand English
• Demonstrated ability to use related equipment
• Demonstrated ability to practice good customer service principles and practices

Preferred Qualifications

• Certified Phlebotomist and Certified/Registered Medical Assistant
• Member of an accredited phlebotomy National organization
• EPIC experience
• Knowledge of electronic medical record systems
• Bi-lingual
• Demonstrated ability to use Microsoft software applications including Word and Excel

Pay

The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. We comply with all minimum wage laws as applicable. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).