Patient Service Technician II - Lab Services - Kelsey Seybold Clinics: Lake Houston

About the Role

Join Kelsey-Seybold Clinic, part of the Optum family of businesses, and work with one of the nation's leading health care organizations at one of our 40+ locations throughout Houston. Be part of a nationally recognized team delivering coordinated and accountable care across 65 medical specialties with over 900 medical providers.

Responsibilities

• Perform pediatric and adult venipunctures, finger sticks, heel sticks, and other collection services as ordered by the provider.
• Perform CLIA waived testing (e.g., urine dip, pregnancy tests, finger stick blood glucose levels, fecal occult blood tests, rapid influenza tests, finger stick PT/INR, monospots, sed rates, rapid streps) as described in the laboratory procedure manual with minimal/no supervision.
• Maintain accurate laboratory records and make them available for inspections/audits by Lab Supervisor, Lab Director, Lab Consultant, and CLIA Surveyors.
• Perform necessary quality controls and participate in the proficiency testing program as required.
• Maintain lab instruments according to manufacturer recommendations and follow all safety guidelines.

Requirements

• High School diploma or equivalent from an accredited school.
• Must complete the KSC review/skill validation program within 90 days of hire.
• 2+ years of experience required if completion of an accredited Phlebotomy Program OR 3+ years of directly related experience as a phlebotomist in a patient service center, clinic, or hospital setting with 1 year of waived testing and specimen processing experience in a clinical setting.
• Experience with computers and Windows-based software.
• Must obtain BLS within 30 days of employment.
• Demonstrated ability to speak, write, and understand English.
• Demonstrated ability to use related equipment.
• Demonstrated ability to practice good customer service principles and practices.

Preferred Qualifications

• Certified Phlebotomist and Certified/Registered Medical Assistant.
• Member of an accredited phlebotomy National organization.
• EPIC experience.
• Knowledge of electronic medical record systems.
• Bi-lingual.
• Demonstrated ability to use Microsoft software applications including Word and Excel.

Benefits

• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

Pay

The hourly pay for this role will range from $16 - $29 per hour based on full-time employment, depending on factors including but not limited to local labor markets, education, work experience, and certifications.