Patient Service Technician II - Lab Services - Kelsey Seybold Clinic: Pasadena
About the Role
Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind Caring. Connecting. Growing together.
Primary Responsibilities
The Patient Service Technician (PST) will:
- Perform pediatric and adult venipunctures, finger sticks, heel sticks, and other collection services as ordered by the provider
- Perform CLIA waived testing (i.e. urine dip, pregnancy tests, finger stick blood glucose levels, fecal occult blood tests, rapid influenza tests, finger stick PT/INR, monospots, sed rates, rapid streps) as described in the laboratory procedure manual with minimal/no supervision
- Maintain accurate laboratory records and make available for inspections/audits by Lab Supervisor, Lab Director, Lab Consultant and CLIA Surveyors
- Perform necessary quality controls; participate in proficiency testing program as required
- Maintain lab instruments as indicated by manufacturer recommendations and will follow all safety guidelines in effect
Required Qualifications
- High School Diploma or equivalent from an accredited school
- Must obtain BLS within 30 days of employment
- 2+ years of experience required if completion of an accredited Phlebotomy Program OR 3 years of directly related experience as a phlebotomist in a patient service center, clinic, or hospital setting with 1+ years of waived testing and specimen processing experience in clinical setting
- Those hired into this position must complete the KSC review/skill validation program within 90 days of hire
- Experience with computers and Windows-based software
- Ability to use related equipment
- Ability to speak, write and understand English
- Ability to practice good customer service principles and practices
Preferred Qualifications
- Certified Phlebotomist and Certified/Registered Medical Assistant
- Member of an accredited phlebotomy National organization
- Prior EPIC experience
- Knowledge of electronic medical record systems
- Bi-lingual
- Ability to use Microsoft software applications including Word and Excel
Benefits
In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.
Pay
The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. We comply with all minimum wage laws as applicable.