Patient Service Technician I/II - Lab Services - Kelsey Seybold Clinics: Springwoods

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties.

About the Role

We are seeking qualified candidates for the role of Patient Service Technician at varying levels (I, II). The selected candidate will be placed at the appropriate level based on qualifications and experience. All levels contribute to patient care under the supervision of licensed medical professionals, with increasing responsibilities at higher levels.

Responsibilities

Patient Services Technician I:

• Perform pediatric and adult venipunctures, finger sticks, heel sticks, and other collection services as ordered by the provider
• Perform CLIA waived testing (i.e. urine dip, pregnancy tests, finger stick blood glucose levels, fecal occult blood tests, rapid influenza tests, finger stick PT/INR, Monospots, sed rates, rapid streps) as described in the laboratory procedure
• Maintain accurate laboratory records and make available for inspections/audits by Lab Supervisor, Lab Director, Lab Consultant and CLIA Surveyors
• Perform necessary quality controls; participate in proficiency testing program as required, maintain lab instruments as indicated by manufacturer recommendations and follow all safety guidelines in effect

Patient Services Technician II:

• Includes all duties of Patient Services Technician I

Requirements

• High School Diploma or GED
• No experience required if completion of an accredited Phlebotomy Program OR 1+ years of directly related experience as a phlebotomist in a patient service center, clinic, or hospital setting
• BLS certification through the American Heart Association; must obtain within 30 days of hire
• Experience with computers and windows-based software
• Ability to use related equipment

Preferred Qualifications

• For PST II: 2+ years of experience required if completion of an accredited Phlebotomy Program OR 3+ years of directly related experience as a phlebotomist in a patient service center, clinic, or hospital setting with 1+ years of waived testing and specimen processing experience in clinical setting

Pay

The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, and certifications.

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)