Patient Service Technician (Female Part-Time)

Responsibilities

• Enters program and collection data.
• Tracks census information, as directed.
• Completes all UA collections for facility per protocol.
• Assist in the delivery of recovery-based skill building education to patients in either an individual or group setting.
• Clearly and accurately document all interactions with patients.
• Prepares forms and/or documents.
• Maintains and processes all program records.
• Attends and participates in staff meetings as directed.
• Engage in clear, consistent, and professional communication with all patients, program staff, service providers and community members.
• Promote and model teamwork and collaboration with co-workers.
• Support other departments within the program, as needed.
• Answering multi-line phones; transferring calls to appropriate staff member; and taking accurate messages when appropriate.

Qualifications

• A high school diploma or equivalent.
• Two years’ acceptable office experience.
• Word processing, spreadsheet and database experience necessary.
• Flexible enough to respond to shifting priorities and to take direction from program administrative staff members.
• One-year acceptable experience in the human services field.
• Course work, experience, or training in human development, chemical dependency, group dynamics, residential treatment or related disciplines.
• Experience with Urine analysis collection and monitoring preferred.