Patient Service Specialist - West Sunset

About the role

P3 Health Partners is seeking a friendly, compassionate, and organized medical receptionist to join our growing healthcare team. In this role, you will work at the front desk of our medical office and provide assistance to our patients and other visitors.

Responsibilities

• Greet and check in patients in a friendly and professional manner
• Verify patient demographics and insurance information
• Schedule appointments and follow-ups, manage cancellations and reschedules
• Answer multi-line phone system and handle patient inquiries or direct them appropriately
• Assist with administrative tasks such as scanning, faxing, and managing medical records
• Ensure waiting area is tidy and welcoming
• Support back office staff and providers as needed
• Work independently in various clinic environments with minimal supervision
• Maintain confidentiality and compliance with HIPAA regulations
• Contribute to clinic workflow efficiency and positive patient experience

Qualifications

• High school diploma/GED required
• 1+ years' experience in healthcare related field
• Friendly and compassionate disposition
• Excellent communication and problem-solving skills
• Excellent organizational and time management skills
• Ability to handle a fast-paced environment and prioritize tasks based on importance
• Strong interpersonal communication skills
• Ability to work independently or as part of a team
• Dedication to maintaining confidentiality of all patient records

Skills

• Knowledge of medical terminology a plus
• Familiarity with Athena or Cerner a plus

Pay

$18.00-22.00/hr depending on experience

Schedule

Onsite Monday-Friday 8am-5pm