Patient Service Specialist

Location: 563 Northfield Ave, West Orange, NJ 07052

Schedule

Monday–Friday, varied shifts from 7:00 am–7:00 pm

Pay

$20–$24 hourly depending on years of experience

Benefits

• Mentorship and orientation programs for a successful transition
• Student debt benefit program to help alleviate financial pressure
• Generous PTO to maintain a healthy work-life balance
• Comprehensive health benefits packages
• Company matching 401(k) retirement plans
• Tuition reimbursement program for career advancement
• Internal movement opportunities across 1,900 centers in 39 states

Responsibilities

• Ensure the highest level of customer service to patients, fellow employees, and referral sources through coordination and administration of facility’s “front office” activities
• Perform office functions such as patient scheduling, reception duties, medical record preparation, clinic statistics, and report compilation
• Collect and disseminate data regarding patient demographics and third-party payers
• Handle all necessary clerical and office functions, including obtaining and tracking authorizations
• Collect, reconcile, and prepare daily bank deposits for over-the-counter cash

Requirements

• High School Diploma or equivalent required
• Two years in a medical office setting that required multitasking preferred
• Knowledge of health insurance preferred
• Basic computer skills including keyboard familiarity, word processing, office procedures, filing, verbal and written communication, fax, and photocopy
• Customer service and interpersonal skills necessary to communicate effectively with staff, patients, physicians, and community members
• Must be available for early mornings and evenings across all shifts Monday–Friday