Patient Service Specialist

Patient Service Specialist

Location: 452 NW Legacy Drive, Kansas City, MO 64155

Position Type

• Full Time

Schedule

• Weekdays, Monday through Friday
• 9am - 6pm (8 hr shift)

Compensation

• $18.00 - $20.00/hour - based on experience

Benefits

• Start Strong: Mentorship and orientation programs
• Recharge & Refresh: Generous PTO
• Your Health Matters: Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future: Company-matching 401(k) retirement plans as well as life and disability protection

Why Join Us

• Generous PTO to maintain a healthy work-life balance
• Comprehensive medical/RX, health, vision, and dental plan offerings
• Company-matching 401(k) retirement plans as well as life and disability protection

What You'll Do

• Greet and register patients and provide information about their visit and next appointment
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies, and translation companies
• Market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Minimum Qualifications

• High School Diploma or GED required

Preferred Qualifications

• 1 Year of Medical Office Experience
• 1 Year of Front Desk Experience

Physical Requirements

• Ability to walk, stand, bend, and reach consistently throughout a work day/shift
• Appropriate manual dexterity to enable typing (including 10-key) throughout a work day/shift
• Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
• Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
• Ability to speak and hear sufficiently to understand and give directions