Patient Service Specialist- Adult Specialty Care
About the role
MaineHealth is seeking a friendly, organized, and dependable Patient Service Specialist (PSS) to join their Adult Specialty Care team in Portland. In this role, you will be the first point of contact for patients and play a key role in delivering a positive and seamless healthcare experience. This position offers a consistent weekday schedule with no nights, weekends, or major holidays required—ideal for those seeking work-life balance in a professional healthcare setting.
Responsibilities
- Greet patients and visitors with professionalism and compassion
- Schedule patient appointments and coordinate referrals
- Manage front desk administrative duties including check-in/check-out, verifying insurance, and processing co-pays
- Support general office operations and ensure patient flow runs smoothly
- Collaborate closely with clinical and administrative staff to support patient care
Requirements
This position requires six months of medical office experience. No additional licenses or certifications are required. Proficient computer skills are preferred.
Qualifications
No specific qualifications are listed beyond the minimum requirements of six months of medical office experience and proficiency in computer skills.
Skills
None specifically listed beyond the minimum requirements.
Benefits
The position offers benefits that support an individual's needs for today and flexibility to plan for tomorrow. These benefits include paid parental leave, a flexible work policy, student loan assistance, training and education, and well-being resources for you and your family.
Pay
The pay details are not specified in the job posting.
Schedule
The schedule is Full-Time, Monday – Friday, 8:00 AM – 4:30 PM.