Patient Service Scheduler

About the role

Full-time Days Make a difference every day as an Amedisys Patient Services Coordinator! Join Amedisys-one of the largest and most trusted home health and hospice companies in the U.S.-where flexibility, purpose and growth come together to help patients heal where they feel most comfortable, at home.

Pay

Attractive pay $18.00 - $24.00. Our compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience.

Benefits

• Choice of PPO or HSA medical plans with free telehealth
• Paid time off
• Up to $1,000 in free healthcare services with Amedisys HSA plan
• Up to $500 in wellness rewards for activities-use for spa, gym, sports, hobbies, pets and more
• Mental health support with up to five free counseling sessions through the Employee Assistance program
• 401(k) with a company match
• Family support with infertility treatment coverage, adoption reimbursement, paid parental and family caregiver leave
• Fleet vehicle program (restrictions apply) and mileage reimbursement

Responsibilities

• Ensures patient assessment visits including all Oasis visits are scheduled and performed timely
• Ensures clinicians are assigned and scheduled in most efficient geography, maximizing clinician efficiency, utilizing the lowest possible discipline, matching skill with required care, and optimizing clinician capacity
• Works collaboratively with field clinicians to ensure all patient visits are scheduled and completed as ordered and within the care center
• Manages calls from patients and field staff related to scheduling issues
• Refers clinical and performance related issues to the clinical manager
• Monitors hospitalized patients, communicating and ensuring the team follows up as necessary
• Supports clinical manager and works collaboratively to ensure timely communication with patients, clinicians, referral sources, business development team and other office personnel
• Runs all applicable reports and responds to work flow taking appropriate actions
• Assists with internal or external transfer of patients between care centers and/or hospice services
• May be responsible for maintaining supply closet with routine supplies, ensuring supplies are within expiration dates and packaged appropriately, and serve as liaison with the field for patient supply needs
• Performs other duties as assigned

Qualifications

• High School diploma or GED equivalent
• Preferred: One year of scheduling experience in a healthcare environment
• Preferred: One year of administrative experience in a health care environment