Patient Service Scheduler

Amedisys is offering a sign-on bonus for this position.

About the Role

Join Amedisys—one of the largest and most trusted home health and hospice companies in the U.S.—where flexibility, purpose, and growth come together to help patients heal at home. This role offers attractive pay and a choice of PPO or HSA medical plans with free telehealth.

Responsibilities

• Ensures patient assessment visits, including all Oasis visits, are scheduled and performed timely.
• Assigns and schedules clinicians efficiently by geography, maximizing clinician efficiency, matching skills with required care, and optimizing capacity.
• Collaborates with field clinicians to ensure all patient visits are scheduled and completed as ordered within the care center.
• Manages calls from patients and field staff related to scheduling issues.
• Refers clinical and performance-related issues to the clinical manager.
• Monitors hospitalized patients and ensures follow-up by the team.
• Supports the clinical manager and collaborates to ensure timely communication with patients, clinicians, referral sources, and office personnel.
• Runs applicable reports and responds to workflow, taking appropriate actions.
• Assists with internal or external transfer of patients between care centers and/or hospice services.
• May maintain the supply closet, ensuring supplies are within expiration dates and properly packaged, and serve as liaison for patient supply needs.
• Performs other duties as assigned.

Qualifications

• High School diploma or GED equivalent.
• Preferred: One year of scheduling experience in a healthcare environment.
• Preferred: One year of administrative experience in a healthcare environment.

Benefits

• Paid time off.
• Up to $1,000 in free healthcare services with the Amedisys HSA plan.
• Up to $500 in wellness rewards for activities (e.g., spa, gym, sports, hobbies, pets).*
• Mental health support with up to five free counseling sessions through the Employee Assistance Program.
• 401(k) with a company match.
• Family support, including infertility treatment coverage*, adoption reimbursement, paid parental leave, and family caregiver leave.
• Fleet vehicle program (restrictions apply) and mileage reimbursement.

*Benefit eligibility varies by position and shift status. Participation requires enrollment in an Amedisys medical plan.