Patient Service Representative Part-Time

Patient Service Representative

Responsibilities

• Greet patients in a professional and friendly manner
• Complete and accurately register patients including: input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information
• Explain forms to patients and assist with form completion, via paper or tablet, as necessary
• Process necessary paperwork by scanning documents that need to be linked to the patient’s medical record and maintaining confidentiality
• Responsible for collecting patient payments which can include explaining benefits given from insurance verification when necessary
• Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary
• Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding requests
• Schedule and reschedule patients as necessary
• Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report
• Participate in front office training to stay abreast of front office policy and procedures

Requirements

• High School diploma
• Two years of healthcare registration or customer service experience preferred
• Basic knowledge of cash handling
• Basic knowledge of medical terminology, preferred
• Ability to read, write, and comprehend simple instructions and short correspondence
• Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions
• Ability to perform basic mathematic calculations
• Ability to sit and/or stand for long periods of time
• Experience using Microsoft Office Suite: knowledge of RIS software preferred

Qualifications

• Strong team collaboration
• Compassion and empathy to our patients and the team
• Join an innovative team working toward making healthcare more accessible, integrated, and reliable

Skills

• Knowledge of Solis Way
• Microsoft Office Suite
• RIS software

Benefits

• Medical
• Dental
• Vision
• 401k
• PTO
• Paid Holidays
• Backup Child/Adult Care
• Other unique benefits

Pay

• Competitive salary based on experience

Schedule

• Part-Time, 8 hr. shifts between 6:30am-5:00pm
• Occasional coverage needed at: 11307 FM 1960 Rd W, Suite 340, Houston, TX 77065 & 9818 Fry Rd Suite 100, Cypress, TX 77433